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October 2023 by Charles Strong
I just witnessed an unhappy customer complaining that her vehicle was not vacuumed properly and these employees were unprofessional at best while dealing with her. She was clearly upset and after several requests to get what she paid for and only getting excuses from the cashier, the cashier finally went to get a manager and you could hear her laughing in the managers office. Very unprofessional! There are a lot of young new faces here and the quality and professionalism has dropped significantly. I brought 2 vehicles here today and the first one was done very poorly. The 2nd one was decent. Both hand washes. I didn’t complain, I guess I am just used to it. Basically 50/50 chance of getting a decent job done.
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October 2023 by George Swanson
For the money spent on the works plus car wash along with a generous tip i gave the interior guys before and after I think they could have done a better job.
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September 2023 by Sammy Oufkir
I give 5 start because I do love hard working women . And it was my first time been at the car watch in portage she did great job cleaning the windows of my car and ok job vacuuming. They were small things that I will like to see in my next visit is cleaning the dashboard on the car that she missed and vacuum correctly the back on my van
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September 2023 by Alexis Finke
When I pulled up I told the guy working I had never been to a carwash like this before. I didn't know what to do. He just said "I'll take it from here" I didn't know what that meant. Eventually I figured out that I need to get out of my car and walk inside. When you walk inside the door you enter into a long empty hallway. I felt very out of place because there was no signage or anything saying to walk to the front. I get to the front desk and the man there was on his phone so I still felt very uncomfortable. I gave him my slip and sat down because that's what someone else was doing. When my car was done someone came in and called it out. So that was the only time I knew what I should be doing.The car was washed and vacuumed. I paid $22. And there were still crumbs left in the backseat and the front windshield still had bugs on it. I was a little upset with the work because I could've gone to a regular carwash and vacuumed myself for much cheaper but I wanted to help the community. Overall I highly doubt I'll ever go back
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August 2023 by Audrey Armstrong
The outside of the car was clean! The inside however was not. I paid extra to have my mats washed. They were suppose to vacuum the inside. They did NOT vacuum under the mats or anywhere except the trunk! The door jambs were not wiped down! The windows were cleaned and parts of the inside were wiped down! $23 car wash was not worth it! I will not be going back! I only went because of the glowing reviews. Waste of money!
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July 2023 by Ann R.
Thry didn't vacuum and clean the inside very well. There's still leaves and dirt that could've been vacuumed out of the inside of the car. It didn't even look like they wiped off the dash of my car either. I even tipped at the beginning and in the end, I wish I wouldn't have! :(
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July 2023 by Rose Lige
I went 3 times, and all 3 were bad for me. But people keep going so I assume they treat their regulars well.
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July 2023 by George Iliopoulos
My first few experiences with this car wash went really well. They cleaned everything and it looked great. It’s been worse the last few times. Today, they didn’t even bother cleaning off my dashboard, they didn’t wipe down multiple spots that came off easily after I went over it myself, and they just threw the mats in my back. There is dust on every surface still. I’m not sure how I pay over $25 for a car wash and this is what get.
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July 2023 by James Harting II
Idk know if there’s been a change in ownership/management but this car wash isn’t what it once was. Went yesterday and after tipping spent $31 for a car wash with no tire shine that looked absolutely horrendous. Didn’t wipe any surfaces and just all in all a terrible job.
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June 2023 by scott taylor
It was a terrible experience. A whole lot of employees standing around. When i got there i asked for a hand wash, interior cleaning and the machine polish/wax. The side chrome steps are dirty, the interior was not done (they claimed i didn't ask for it). The guy ran the buffer about one minute and claimed to have used it on the whole truck, i sat right by the wax bay and did not see that happen.Also the cashier refused to give me the union discount. So now I've spent $92 for someone to wash my truck and NOT do the windows,dash and buffer. I could've got that for $7 at the gas station next door.Services: Polishing
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April 2023 by Dave Lucas
This used to be my go to car wash. A was there a couple of months ago. They did a poor job.Today I decided to give them another go. Today was worse than last time.Service: Auto interior vacuuming
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April 2023 by Jeanine Snoder
Amazing service from everyone there. Great job cleaning inside and outside of my car. Much less $ than I expected. Won't go anywhere else.
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March 2023 by Jennifer Coundiff
Steve was absolutely incredible with removing some paint transfer surface scratches we had on our door and fender. The entire crew was helpful and polite. We'll definitely be back. Worth every penny and the car looks awesome!!!Services: Scratch removal
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February 2023 by Patrick M.
The guys in the line before entering car wash were extremely rude, and careless, didn't care what was happening. John was the only one who knew what was going on. I would give him a raise for handling the situation how he did. 10 out of 10 to John and a complete 0 to the others. you need to make it clear which lane is for what. thanks
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February 2023 by Carla Byrd
A very enjoyable experience. The staff are friendly and professional. You can always count on your car looking like new when it's done. If I could I would give them 20 stars.
