Holiday Inn Express Princeton by IHG

Hotels, Venues & Event Spaces
Holiday Inn Express Princeton by IHG offers a generally good experience for guests, with many appreciating its cleanliness and friendly staff. The rooms are consistently clean and tidy, and the free breakfast is considered decent and convenient. The hotel is located close to stores like Walmart, fast food restaurants, and an urgent care center, making it a practical choice for travelers. Staff members, especially one helpful employee, are highly praised for their friendliness, helpfulness, and professionalism, often going above and beyond to assist guests, even covering for coworkers during busy times. This employee's dedication stands out as a highlight of the stay, and there are calls for recognition and promotion. However, some issues are noted. Guests should be aware of potential surprises like security deposits, which are not disclosed upfront and take several days to be refunded. Noise from cleaning crews early in the morning can disrupt sleep, and amenities such as towels, shampoo, and coffee are not always replenished during the stay. Walls are thin, and noise from hallways and neighboring rooms can be heard easily, affecting comfort. Additionally, some guests experienced rude behavior from staff, with one reporting a dismissive attitude and unprofessional conduct from front desk personnel, which detracted from their experience. Overall, the hotel offers a clean and convenient stay with friendly staff, but improvements in communication, noise control, and staff professionalism could enhance guest satisfaction.

• 11.19 miles

  

  Shamrock Motel Hotels

1. Princeton, Indiana