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October 2023 by Brian Smith
Hopefully no one has issues after buying a phone from them. I had my phone for 2 weeks and it started having glitches. I took it back, and was told that I needed to buy a new phone! Ridiculous
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May 2023 by Abbie Payne
Great customer service! Everyone is super nice and super helpful. One girl sat and helped me for an hour on trying to transfer my phone. Aliyah was great the whole time!
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May 2023 by Theresa Walton
When I arrived Brandon immediately introduced himself and started the process of helping me switch my service from metro to cricket. He was so helpful and he explained exactly what he was doing. He tried to help me to keep my old number and phone but we couldn't and that was fine. I walked out with a new phone and new number. I was very happy with the service and I would recommend if anyone needs a new phone go see Brandon at cricket. He was amazing.
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February 2022 by martha helderman
I started going there more than a year ago to get my first smartphone. I have always been very happy with Nate and the boys with helping me and answering my questions. I had to get a new smartphone two months ago, and although Nate was not there, the boy who was there was just as helpful. I will probably be going to Cricket for a long time.UPDATE:. February 14, 2022- I went back today because I was having problems with the phone not charging. I asked if there were phones with better batteries. He said yes, and showed me one. I was eligible for an upgrade today. Since I received this phone under the protection plan in December, he told me to call them and tell them about the problems and see if they will replace it again.
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October 2021 by Kayley Picard
Incredible customer service. Knew exactly what he was talking about and provided alternative items to help me stay within my budget.
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September 2021 by Jennifer Shockley
Nate is amazing and very patient with \\\"Karen's\\\" like me... He deserves a raise and needs lots of acknowledgement for him just being an awesome person!!!!!
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June 2021 by Dawn Gunder
Nate was awesome! He was so helpful in my time of need. I wasn’t sure what to do about my broken phone and he helped guide me in the right direction. Definitely would recommend Cricket Wireless :)
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June 2021 by Anna Mills
nate went above and beyond to swtich us over ...???it was a very awesome experience....thank u nate..u rock
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June 2021 by daniel mangas
I actually went in to cancel my account. The salesmen were great
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May 2021 by Gysla Mullen
When I went in there Nate was such a wonderful helper and was able to answer and questions I had! If you go in there he’s the guy to go to!
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May 2021 by Jen No
Great customer service. Nate was very helpful!
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May 2021 by Kayley Simpson
Incredible customer service. Knew exactly what he was talking about and provided alternative items to help me stay within my budget.
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May 2021 by Joseph Morris
Always super nice and, unlike the 800 number, actually resolve the issue.
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May 2021 by Aubrey Rogers
Good Fast Service! Would definitely recommend!
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April 2021 by Carlos Sanchez
Great customer service and really fast service, would definitely recommend.
