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January 2024 by Marc I.
Once loyal VIP member, noticed a change in quality of wash after change in ownership. Canceled membership after incident when their equipment broke the rear spoiler. The video even showed this clearly which they admitted to. Off course waited the 72 hrs., so they could examine footage but still refused to cover damages. It would have been nice to see a company step up and do the right thing for the customer, but I guess those places are far and few between. Typical big business buying out local business, and only caring about their bottom line.
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December 2023 by Kathy Spiers
Such a fun experience and the staff is excellent! I love the fact that you can vacuum free since I never have actual cash on me...also love the fact it is so fast and convenient.
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December 2023 by Gina Shinn
The team is always nice, and I love the free vacuum!
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December 2023 by John Wadsworth
I like the north end one better. JL Rubicon was a tight fit. But I saw a guy taking a New F250 thru.???11-24-23 I've never gotten so many dents and scratches. How is the 27 North wash so much better ?.
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December 2023 by Robert Bentley
The staff was excellent. The car wash on the other hand is less than average. I got the best wash they have and my truck is Still filthy. I expected it clean fpr what I paid I guess. I love it how the owners reply to a good review. What about the people who are less than satisfied. Richmond would be a great place for a carwash.
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November 2023 by mary spring
I loved the way the hoses to the vacuum were on both sides. My car was really clean for 12.00 and close to home.
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November 2023 by Jason Fleenor
It's a great carwash. I would definitely recommend getting a monthly unlimited wash membership. The the diy vacuum options are greatly appreciated.
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October 2023 by John Schepers
Had some problems with account set up but the employee was professional and corrected the problem in a timely manner.
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September 2023 by Tim Roark
Great quick wash. Good service. Love the unlimited monthly washes with the monthly pass
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August 2023 by Jeff Thornbrough
Friendly staff with an excellent car wash, after a night attending the Eldora Million our vehicle needed a bath before our drive home. Located just off a couple minutes from I-70 in Richmond.
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July 2023 by Lea C.
Horrible! I've gone twice. The first trip their system ripped off the front grill on my Ford Escape. Supposed to give them 72 hrs to get back to me. That was last fall and still waiting. I ended up getting it fixed myself. Last Monday I went for the 2nd time AND LAST TIME as their POS system ripped the grill off AGAIN -- this time ripping the bolts out with it. A week later they finally called to say it is a second claim for the same damage so they aren't covering their damage. I have to have insurance handle the repair and my premium will go up. Small claims is in their future. DO NOT TRUST YOUR VEHICLE TO THIS SHADY DISHONORABLE FACILITY. Check out the other consumer reporting sites and read all of the other damages people have incurred without them being accountable and responsible!Giving this horrible place 1 star is beyond generous -- but in order to inform others of this shady dishonest place I had to give it something.
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July 2023 by Alex Adkins
Love this place! Gets your car super clean, and it's affordable.
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July 2023 by Trys. K.
Heads up if you want to cancel: Not very pleased, be careful if you try to cancel- they have continued to charge our account for several months now, each time speak to someone they say it's taken care of- then another bill and another charge!It's obvious the vehicle has not been thru their wash as there will be NO record of the car since initial request to stop services was made! They owe us these months of services we've not used and nobody wants to offer any assistance to make this situation right!*it took 4 times requesting services to end before they finally stopped billing!!**Will edit if they resolve this matter and make it right!!!
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June 2023 by Julie Precht
Wonderful car wash. Doesn't damage paint, but is thorough enough to give you top of the line clean.
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June 2023 by Vickie Couch
First trip it didn't get the bugs off the grill. Second trip told them about it & they did something to put extra concentration on the grill. It was better.
