H&R Block is a reliable tax preparation service that caters to the needs of its clients. Their tax professionals are knowledgeable and can help maximize your tax refund. Whether you visit your local Richmond office or use their Digital Drop-Off service, the company prioritizes your well-being by implementing safety measures such as deep cleaning and social distancing. Clients praise the exceptional customer service, with reviewers highlighting the kindness, patience, and step-by-step guidance provided by tax consultants like Julie, Ann, Carol, and Cheryel. The virtual option is also appreciated for its convenience, allowing clients to upload documents at their convenience without the need for an appointment. Overall, H&R Block is a trusted choice for tax preparation, offering a personalized and efficient experience.
Rachel the tax associate who helped me was amazing.
April 2023
This was a very- dare I say- happy experience this year. I had a complex tax situation and Julie made it extremely easy to complete (trust me when I say I could NOT have done this by myself!). I cannot thank this branch enough. I will certainly be coming back next year! Really really! Thank you, Julie!
March 2023
Julie and Ann are true diamonds. They went out of their way to help occupy our 1yr old Charly thru the lengthy process, getting her goldfish crackers and allowing her to roam. They were kind and gracious and we would definitely recommend the richmond location over anywhere
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
