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April 2023 by F Kathy Gonzalez
Fees not discussed at initial meeting. Never dreamed it would be $600 for federal married filing jointly and 2 separate state taxes! Outrageous.
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March 2023 by Darius Strickland
Over charged. Was quick service but 1/10 stars
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March 2023 by Hannah McCracken
Very professional tax service, first time at this location and I would return.
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March 2023 by Kathy Spiers
Fast,professional service I do recommend using them I do think that cost could be lower for the simple returns.
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February 2023 by Alicia Limburg
Melissa is very niceShe helped me walk right through the process of the paperwork
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February 2023 by Cory Phillips
They was quick and let us know when exactly to expand our refund advance
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February 2023 by Jennifer Rutter
Very friendly and helpfully and will be going back again next year
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December 2022 by Ashley Bumbalough
Super fast and easy to file. Great staff very friendly and knowledgeable!
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March 2022 by james wicker jr
Very knowledgeable about all tax codes. Courteous and friendly service. Will never get my taxes prepared anywhere else
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February 2022 by James Hampton
I could never figure out the information for taxes. That is why I placed them in the hands of the experts at Jackson Hewitt. I appreciated the convenience of dropping them off,, and the welcoming greetings that you get from the staff there. I highly recommend their service and know that you are in the best care there! Thanks Jackson Hewitt for making my visit a beautiful experience.
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January 2022 by Maranda Crawley
Been going through Jackson Hewitt for a few years now and I must say Missy is amazing. She is such a hard worker. She makes sure things get done. Always treats me and my family like family. Thank you Missy.
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January 2022 by Nicole Turner-Sbrocchi
Best tax place around! Missy does a great job and my taxes are always done fast and with a friendly atmosphere . I would recommend you to get your taxes done the there
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April 2021 by Jackie Tscharner
This Year I was not happy with them I will not be going to them next year. Very in happy
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April 2021 by Rob Bradburn
Filed for second stimulus round Feb 13th 2021Its now april 3rd and nobody seems to know nothingIf you call ...your just told a file has not come back..I have officially called the BBB..and will be contacting others ...no reason for a month and a half later to still not even get a call or message..once you file you can't cancel and go somewhere else and they seem to love that ruleEditCalled 800 number ..they are worse..my preparer said I had to wait till next YEAR for my 3rd stimulus .. complete rip off and joke for a company..Ii don't have money but my family does..This place is a rip off joke and we are contacting a lawyer
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March 2021 by Justin Jordan
Jackson Hewitt in Richmond will have my business until I stop filing . The personality and kindness of the people in that office are outstanding. Melissa prepares our taxes every year and she is simply the best . She will maximize every possible deduction and explain in detail . I will never any other Tax office . They are the best .
