Kohl's is a welcoming retail store known for its cleanliness and high level of customer service. Customers appreciate the friendly staff, who are always eager to assist, making shopping a pleasant experience. Many shoppers have highlighted the impressive service provided by associates, with particular praise for employees like Lavetta, who maintain a positive attitude even during busy times. The store also offers convenient features such as hassle-free returns, including the ability to return Amazon packages, which makes the process easy and rewarding. Customers receive incentives like 20% off coupons for their purchases, enhancing the overall shopping experience. Additionally, Kohl's carries popular brands in fashion, footwear, and beauty products, with exciting plans to open a Sephora inside the store. The company is committed to community well-being through its Kohl's Cares program, fostering an inclusive environment where everyone feels valued. Whether shopping in-store or online, customers can expect a fun and satisfying experience at Kohl's.
Isabel was fantastic at checkout. My Kohl's account had been closed for non-use (been a while!), so I signed up to reactivate my account. She was very patient and walked me through step by step. She didn't pressure me and was full of grace. Thanks, Isabel & Kohl's!
July 2024
Kohl's needs more associates to help customers
July 2024
Clean and organized, worth a visit. Good deals if you look.
