Metro by T-Mobile is known for its friendly and helpful customer service. Many customers appreciate the no-contract plans and consistent pricing, enjoying reliable signal quality for over two years. Staff members are patient and attentive, assisting with issues like number porting and troubleshooting connectivity problems. Additionally, they go the extra mile, such as preparing necessary accessories like SD cards for customers. Overall, Metro by T-Mobile is a great option for those looking for dependable service and support.
Couldn't figure out why I wasn't able to connect with friends in Mexico via text or call. Apparently it's an add on feature! Staff was friendly and promptly helped me fix the issue.
December 2023
Helpful friendly staff. Good 5G signal with the phone purchased.
November 2023
Helpful friendly staff. Good 5G signal with the phone purchased.