Pardo's Towing & Automotive Services, located in Richmond, IN, has been family owned and operated since 1975, providing thorough and immediate towing and recovery services. The business is known for its reliable, affordable, and convenient service, with a customer-first attitude. Reviewers highlight the phenomenal customer service, noting how the staff, like Chad, is helpful, kind, and responsive in stressful situations. Pardo's stands out for its quick response time, often arriving within 10 minutes, unlike competitors. Customers appreciate the friendly dispatch and drivers, as well as the effective service provided, making Pardo's the go-to choice for towing needs. They offer 24/7 emergency service, ensuring assistance is always available. Recent reviews show that the team goes above and beyond, helping customers even in difficult situations such as flat tires, shredded donuts, or being stranded on the highway with a bus full of kids. The staff is praised for their quick, polite, and helpful attitude, often arriving immediately and assisting in loading and unloading vehicles, driving customers to hotels, and retrieving belongings. This level of service makes Pardo's a trusted option for those in need of towing and roadside assistance, especially during emergencies or busy travel times.
Very responsive and helpful. Britney made a stressful day a little easier. Thank you Pardo’s
May 2026
Great people, amazing service and fair prices 💯 recommended 👍
February 2026
Pardo’s team was great - they got to us quickly and helped get back on the road in less than 30 minutes within calling. Really appreciated on a cold winter Sunday.
