Richmond Mall is a clean and well-kept place with a bright interior and friendly staff. Many note it is very small or quiet, with half the stores empty and not as lively as it once was. It is described as a ghost town, yet also as a safe place that has survived difficult times. Some feel it is on a downward trend, while others believe it looks great and has plenty of room for store growth. Reviews suggest it is only a few decent stores away from being lively again, and that its small size may be its secret to staying afloat. All nearby people are encouraged to give it a shot.
