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July 2024 by Dixie
Car was vandalized here in broad day light. It is 2024 Walgreens put up cameras. Not a safe location stay far away.
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June 2024 by William Gard
The pharmacy at this store is not reliable. They are closed on weekends and sometimes during the week. What is one supposed to do if you NEED a script????.
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May 2024 by elizabeth delaney
I been going through Walgreens for tens years .yesterday was the worst experience . Pharmacist not a very nice guy
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February 2024 by Serenity Bowling
Im very dissatisfied with how this Walgreens is run. I am consistently put on 50+ minute holds on the phone. They withhold fulfilling prescriptions until the last minute. Then, when I try to pick up my Rx, I’m subjected to 20+ minute waits in the DRIVE THRU. this is crazy. Every other pharmacy in Richmond is outdoing them.Please do better! Your staff is very kind but obviously overburdened. Staff more, treat employees better, get better rules, something!!!
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January 2024 by J D
Called to check on a prescription and needed to speak to someone. Phone on hold for nearly and hour saying there were callers ahead of me and to please hold, they would be with me shortly. Finally went in person only to discover that they were closed on a Friday and all weekend. Please be aware if you have timely prescriptions that they are currently unreliable. A family member confirmed they also had a terrible time getting through on the phone recently.
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January 2024 by jay clark
Will not answer their phone, Keep saying "thank you for calling wallgreens , we will answer your call as soon as we can" I heard this no less than a dozen times. Was on hold for over an hour before i hung up and just came in the store just so they could update my insurance. IF this is staffing issues then walgreen needs to pony up and pay for some help
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January 2024 by Pitching61
Super slow
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November 2023 by Sweets Brooke
Great customer service.
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November 2023 by Caleb Asberry
Its walgreens!! It serves its purpose!!
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November 2023 by Megan Pegg
This is the worst pharmacy I've ever dealt with! They are SUPER slow both in the drive through and in store. Any time I call regarding one of my clients medications, I'm on hold for 15+ minutes. Every few minutes someone will pick up and ask you AGAIN to hold please. They can't find filled prescriptions. I'm done with them!! They don't even deserve 1 star!
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November 2023 by Spiritjoe rr
If Walgreens does not want to give out boxes then just say "We don't give out boxes" Don't make lame excuses that boxes go immediately into the crusher. Do you open a box and immediately run back to the crusher?
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October 2023 by Sherry “Sherlh28”
Great pharmacy and staff!!
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September 2023 by Jessica Weber
Absolutely the best pharmacy I have ever encountered. Yall are the best! God bless!
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August 2023 by Heather Dutton
Had what I needed and it was on sale ?
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August 2023 by David Warner
The most unfortunate thing about writing these reviews is that you can not give negative stars. The Walgreens in Richmond is doing their best to suck like no other pharmacy has ever sucked. Do these corporate stores pick people specifically for their mental disabilities and lack of customer service? Every single time you go to this location, your prescription is not ready. How is this possible? The answer is simple, they have no problem wasting your time because your time is irrelevant to them. The only thing that counts is your money. The prescription I went to pick up was called in last week. In fact, Walgreens' automated system called to say the prescription was ready for pickup. When I arrived it hadn't been filled. What is the point of the automated system calling to let you know your prescription is ready? Obviously, there is no point. This location sucks, like sucking is an Olympic event in which they are trying to win a medal.
