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September 2025 by Kim Martinez
This place is a joke. Told me to come back into the store to correct an issue with a coupon code. Then when I get back to the store, they THEN told me that they also need the product to correct it. This place is a joke and no one knows what is going on here. I always have issues with double scanning items and getting charged twice for things and coupons not working here. The staff here is also not helpful. Don't tell a customer to come back into the store and then tell them you need the product to correct this after they have already been home and unloaded everything when they realized there was an issue. I have officially decided making the trip to Fort Wayne is worth saving my money and my sanity instead of shopping at the Roanoke DG.
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August 2025 by Jessica Harrison
The manager doesn't know what he is doing. He is there, just to be there. I made a return and never received my money. He got upset because I called about it and then hung up on me. Well duh you either owe me my product or my money. They never answer the phone so they don't have to deal with issues. That doesn't sound like a manager that sounds like a child playing in a store.
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March 2025 by D_Christine
Never open when you need them to be. It's 11am on a Sunday, closed.
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August 2024 by Brandon Davis
Store hours are posted on the door and website as 08:00 am opening but store was locked up when I arrived at 08:15. Around 08:25 an employee arrived at and unlocked the door wearing pajama pants and barefoot. The store was disorganized and I waited roughly five minutes for an employee to arrive at checkout. Pretty typical DG honestly. I only shop here when I need one or two items in a pinch.
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June 2024 by Chris Book
Neat and organized and very well taken care of.
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January 2024 by Shawnie Stone
8:15 pm. Note on door, it's very clear that the employees do not take pride in their job, or even having a job. Lack respect for the roll they CHOSE, and show clear lack of self respect, and representing dollar general. EVERYBODY has a cell phone, and the amount of incorrect spelling speaks volumes about the individuals that are employed thereThe note read..."Closed due to regosters shutting down all of a sodden, deepest apologies for the inconvenience.It was the sloppiness note I've ever seen, my 7 yr old could write better and more legibile than that. Just sad for the free and human race. This is what the world is coming to.
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October 2023 by Elle Beals
Store is randomly closed throughout the day. Usually nothing is posted. Otherwise is decent.
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All good
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September 2023 by Austin Stidams
It's always closed....
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August 2023 by Blake Harris
They should rename it “closing at 5pm.” Or whatever random time they decide on that week.
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December 2022 by Kenna March
Recently they been out of stalk for alot of things, the employees reek , and they close at random times they say 9 online and on there hours on the door but will close at 5 due to “low staff”
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July 2022 by J E S
Needs straightened up and cleaned.
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November 2021 by Sydney Taylor
Its Great store if your in need of a item and you don't have to run to huntington or Fort Wayne for things its usually just their. But a con about it is that the workers don't pay attention. But on the other hand Jordan the one with red hair is super sweet and nice , she is the best employee their
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September 2021 by Clifford Runion
Looks like they need help. Some shelves were empty.
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September 2021 by JoAnn Mason
Didn't have what I needed and never once was I greeted by a employee
