The AT&T Store in Rochester offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. The store features nationwide AT&T 5G service included with unlimited data plans at no extra cost. Customers have praised the staff for their friendliness, professionalism, and helpfulness. Robby, in particular, is noted for being warm, welcoming, knowledgeable, and efficient, making the experience easy and less stressful. Customers appreciated the quick and friendly service, especially when the store was busy. Despite some past negative experiences, recent visits have been excellent, with staff providing fast, friendly, and professional assistance. Overall, the store is recognized for caring about customers and offering reliable service to stay connected with the latest devices and plans.
Robbie was amazing helped so much got everything set for me to have my original number thank u
August 2025
Demetrius, was so helpful in getting me logged back into my iPhone and watch. Better than the chat online. 100,000 stars for all his help
August 2025
Robby was very nice and helpful when my wife and I were trying to get our new phones. He made the experience so easy and less stressful! Robby was so nice to talk to while we were waiting for our phones. You don't get a lot of good people that care about their costumers but Robby showed us differently! So kind and friendly!
