The AT&T Store in Rochester offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. The store features nationwide AT&T 5G service included with unlimited data plans at no extra cost. Customers have praised the staff for their friendliness, professionalism, and helpfulness. Robby, in particular, is noted for being warm, welcoming, knowledgeable, and efficient, making the experience easy and less stressful. Customers appreciated the quick and friendly service, especially when the store was busy. Despite some past negative experiences, recent visits have been excellent, with staff providing fast, friendly, and professional assistance. Overall, the store is recognized for caring about customers and offering reliable service to stay connected with the latest devices and plans.
The staff were very helpful easily solved the issue that I had with phone
May 2026
After dealing with boost mobile and a t t because nobody could figure out how to transfer my phone to A t & t , justin helped me out and resolved the situation
February 2026
Robby was SOO VERY helpful pleasant and informative. I would rate him a 12 on a 10 point scale. He's a real person who cares.
