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October 2023 by Andrea Berndt
Jake and staff did a great job with the service of our 2015 chevy silverado. Once service was completed, he took the time to explain what was done to myself and my 16 year old (which it is her truck now).Thank you!Service: Brakes
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October 2023 by Gaby Ferreira
Unfortunately, I went to Mr. Shepherd with a large problem. I had lost my keys to my car that I bought at his shop. I needed help desperately so that I could get my children to, and from where they needed to go. Mr. Shepherd Sold me someone else's key fob for a very high price, which apparently I heard from the local honest shop is completely illegal. However, I didn't know that at the time and guess what? The fob that he sold me didn't work in my car. He promised me for 75 extra dollars. He would have my car in the shop and working on it the next morning so I can get my kids to school… I called in the next morning and they say that they can't get to it until after 1 o'clock. He wouldn't help me after that and he would not refund my money. I cannot tell you how much I paid him. I am kicking myself. I know people have said the reviews on here are fake the positive ones and I wish I would've believed them. I will never do business with Shepards again. They are crooked and dishonest.
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September 2023 by Chuck Hendrickson
Just looking. Chris was able to get us taken care of. We may be back to purchase!
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September 2023 by r j
Everything went very smooth from buy to shipping my vehicle. Everyone was very helpful.
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August 2023 by ERNEST Thomas
Sales & Service are excellent. Jake & the shop technicians did a great job installing new tires on my Corvette.Service: Tires
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July 2023 by Kimberly Minks
Prompt, friendly, knowledgeable staff. No high pressure sales. Very helpful employees that assist you promptly and accurately. Nice selection of vehicles as
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June 2023 by Maria Deniston
Very friendly and helpful customer service! They also got the work done very quickly.Services: Tire rotations
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June 2023 by Rachel Hamilton
Everyone has been so nice and helpful. My only complaint was that it took a week or two before my car was able to be seen, but I also know that isn’t the fault of the dealership. My car is running great so far after having the sensor replaced and drop off and pick up were so easy.
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June 2023 by Rachel Plowman
Took my car in for an oil change, tire rotation, and fog light bulb replacement. Came to over $190. I questioned it and they lowered it to $143. They never rotated the tires because the same one had a slow leak after they were “rotated”. Won’t be back.Services: Tires
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April 2023 by Rex Reinholt
Shepherd’s was. Wet timely and easy to schedule tire replacement and service our vehicle.Services: Tires
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March 2023 by Justin C
From the moment I submitted a request for my new Sierra AT4, they were quick, efficient and friendly. I live 2 hours away and because of Branden, I would travel the distance again to do more business. From the moment I stepped into the dealership, everyone was friendly and willing to help. I have the option to deal with much bigger dealerships living in indianapolis but the service I received at your dealership will keep a life long customer. Thank you for this positive experience. You guys have it figured out.
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March 2023 by Donna Holbrook
The salesman went over and above helping us, even after the sale. We took the car in for an oil change and the men fro service were just as nice. Everyone made us feel welcome.
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January 2023 by Daniel Bates
The tech was very honest with us concerning the car maintenance.
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December 2022 by Brook McLain
Bought our Chrysler Pacifica from them this year, everyone was so friendly and kind. Our salesman was Branden he went above and beyond for us, Thank you!
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November 2022 by T James
Everyone bends over backwards to make you provide excellent service at all times.
