Webb's Family Pharmacy is highly appreciated for its helpful and caring service. Customers have been with the pharmacy for many years, noting their accommodating and attentive staff who truly care about those they serve. Many mention that switching from big box pharmacies to Webb's has been a positive change, making the process of getting ongoing medicines much easier and more personal. The staff go beyond just filling prescriptions; they are willing to go the extra mile, even during holidays or emergencies, to help customers. One customer praised a staff member for going above and beyond to resolve a stressful situation. The customer service at Webb's is described as friendly, genuine, and non-judgmental, creating a welcoming environment. Customers feel valued and never judged, unlike other pharmacies where they might feel shamed or rushed. Overall, Webb's Family Pharmacy is recognized as a trustworthy, caring, and excellent local pharmacy that consistently provides top-tier service and support.
So many things to look at when you come into this place
April 2025
The best pharmacy in Rochester. I had an issue with pain relief after breaking my femur and the pharmacist spent over an hour helping me figure out ways to get relief. Just one example of how much they care.
December 2024
They have a lot of nice things to pick from but I was there to pick up my prescriptions. The service and people there are great as usual.
