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December 2023 by Jarrick Stoner
AVOID THEM! Customer service reps are nice. Company is a joke. They took over my home loan and it's been the worst experience I've ever had trying to give someone my own money. Problem afterproblem with this "bank"
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September 2023 by Three Brothers Transport LLC
STAY FAR FAR AWAY FROM THIS BANK AND THEIR UNFAIR PRACTICES.
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November 2020 by Michelle Clark
I don't remember her name, but the girl who helped me set up my account was very helpful and understanding, as it is my first bank account.
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September 2020 by Mike Hedrick
Excellent service---quick results
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August 2020 by Thomas Alexander
Good team work and good customer service.
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May 2019 by Danielle Jamison
Closed my account without alerting me. It has been a complete nightmare dealing with them after being sold to them from Wells Fargo. Both NIGHTMARES!
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February 2019 by Stephanie B
While their customer service reps are very nice and clearly overworked the trasition from Wells Fargo to flagstar has bee horrendous. First they sent letters saying they were acquiring both my accounts and that I wouldn't be able to use my debit card anymore. Then I was left without access to my money for a whole week while they struggled to transition. Then they sent me a new card which it turns out I can't use without fees attached that I wasn't aware of. This transition is a wreck. Whoever is in charge of this should be fired for their inability to handle the situation. I am not the only one who has had a rough time with this company. I do not recommend using them as your bank.
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October 2018 by Dev Chhetri
Worse ever! Close time too early, no customers service at all! No branches in all states!
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June 2018 by Chelsea Arnold
I had to call 6x before they answered but they were able to help once I got a hold of them
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June 2018 by George Chester
Very helpful staff with great customer service!
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June 2018 by SathishKumar Govindaraj Srinivasan
Need to add more Indian groceries
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March 2018 by Alexis K.
I went to the Rushville Wells Fargo location. Marcus Cartrell was super helpful and very patient. I was in there for nearly 3 hours due to fraudulent activity. I would definitely ask for him if you're in need of a banker!
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December 2017 by Michael Cain
Easy to rob - Kim Moore
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October 2017 by Rachel Ly
Does not have a bathroom. I went in to sign some paperwork and was told there is no public available restroom. Other than that some staff are knowledgeable others...not so much.
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September 2017 by Kalo S.
Always fast and there are never any lines when I come here. I drive all the way up from Louisville twice a year or so and it's nice to be able to get in and out.
