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November 2023 by Chris
Took my car for 4 months and has the check won't give me car, shady buissness man what did he spend my money on when I call he didn't even care and said what do you want me to do
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October 2023 by V Witt
I chose Al's because I wanted to support local and they had good google reviews. After my experience with them, I have no idea how they have such positive reviews. (Side note, other review sites aren't as positive).I had an accident and stopped by Al's for an estimate. I was told they just had an opening the following week so we agreed that I would drop it off on July 10th. Two weeks later I hadn't heard anything so I called. I was told that they were waiting on a part and it would be in the following Tuesday and my car would be done the end of that week. The next week comes and I call again. I was given the EXACT same story. This continued, I kid you not, for EIGHT straight weeks. I called at the beginning of every week and was told the exact same story. My husband stopped in a few times and was told the same thing. I only had rental coverage with my insurance until August 12 which I thought was plenty of time. I was then paying $231 per WEEK out of my own pocket for a rental car. My husband told them this and the guy literally shrugged his shoulders and said "not my fault". One time when I called and mentioned this the girl that answered was very rude and said "yep, you and everyone else". My car was in the shop, pulled apart and basically held hostage this entire time.Finally on September 12 my husband called to let them know that we were going to have it towed to another shop for repairs. Suddenly, low and behold, the manager said to give him an hour and he will find the part. He called my husband back an hour later and said he found the part and would have it the next day. My car was then finished and ready for pickup on Sept 26. So my car was in that shop from July 10 to Sept 26 and we had to threaten to take it somewhere else to finally get it back.As a side note, we had previously taken our daughter's car there for a paint job (only the hood and trunk) and they had it for more than 6 weeks. They told her that the painter had broken his hand so we gave them the benefit of the doubt and believed their story. Now I feel like that's one of their standard stories that they must tell everyone.They have zero communication. If you call and they don't answer they have an answering machine but they never call back. They give no updates on how things are going, ever. I asked the car rental place about their experience with Al's and was told that they are known to be the slowest shop around and they had 10 other customers in my same situation and they knew of a customer whose car had been in there for 8 months before it was returned. We have 4 vehicles and have learned our lesson with Al's, we will never use them again.
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September 2023 by Jamie Holtcamp
Did an excellent job getting my son's Honda Civic back in shape. Busy shop but worth the wait.
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February 2023 by Marcus Houtsma
Super friendly and they did a great job on our Mazda cx5. Highly recommend!
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February 2023 by Jake Abbott
Best in the business. Great family with a great crew working behind them to make your car like new agian.
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October 2022 by Stephanie Maldonado
Such an amazing auto shop! Rich and his family and employees are outstanding! I DEFINITELY recommend coming here for any auto body repairs needed! The staff are amazing, family friendly, and very thorough. Thank you so much for fixing my vehicle! Before and After photos Listed! :) Thank you AgainServices: Painting
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July 2022 by Scott Bellis
I have used Al's Auto Body numerous times and recommended them to friends and family. They do top notch work, pay attention to detail and are very fair. I refuse to go anywhere else for body repairs on my vehicles.Services: Body & Trim
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July 2022 by Kerry G.
They do amazing work in a timely fashion I wouldn't recommend anybody else Rich actually takes time out to explain what's going on and what the best way to fix it. I highly recommend this place. They are a great team
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May 2022 by Maxim Kobrinetz
Al's Body Shop did an excellent job in repairing my vehicle. Plus the fact they were the most reasonable in the area. I would recommend them to anyone. Unfortunately due to high volume there is a 2 month wait.
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May 2022 by Eddy Mac
Randomly called there and a bunch of other places to see how long it would it would take to fix my car. It was the first place that I called that a real person answered my call, and gave me a real expectation of the time it would take to repair my car. I was kind of scared to see how long it would take to order all my parts. Everything was done on time and my car came out beautiful. I would use them again!Service: Body & Trim
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March 2022 by arthur wiggins
Top notch body shop. Rich and Eric are great guys!
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March 2022 by Josh Jackowski
Great shop! They repaired my car that had some front end damage and it looks great.
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March 2022 by Vincent D.
They did excellent repair work on the exterior. But, they had ZERO consideration for the interior. I have never had a body shop return a car in such a filthy condition! Stained driver's seat, ground-in dirt on both front floorboard mats, discarded towel on rear floorboard, more dirt in the cargo section.
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February 2022 by Jb Fortner
Excellent work workers know there stuff best body work around good price
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November 2021 by Kyle Heyer
Everyone at Al's did a phenomenal job on my car. I just wanted my bumpers repainted and fixed up (one had a crack, one was rock chipped and scraped) and they absolutely nailed it. Awesome responsiveness, great work, and incredibly nice people. Highly recommend them.Services: Body & Trim
