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“Allex P was very helpful getting my son through a new phone purchase and helping me with a screen problem I had. Even though we arrived at the store late, he was very patient and helpful.”
“COREY SMITH HAS GREAT CUSTOMER SERVICE AND HELPED ME WITH WHAT I NEEDED TO GET DONE TO SWITCH MY PHONES!!! I HIGH RECOMMEND GOING TO HIM AND I DEFINITELY WOULD GO BACK TO HIM WITH ANYTHING ELSE I NEED!!! VERY FRIENDLY AND KNOWS WHAT HE’S DOING!!! THANK YOU FOR A GREAT EXPERIENCE AND SOLVING MY PHONE ISSUES!!! I’M VERY HAPPY!!! A+++++”
“My tablet disconnected itself from the internet, which is a huge problem because I run a small business on it. Tyler fixed the problem within minutes! Thank you Tyler”
“Bee was so appreciated. I went in on my break yesterday since I worked across the street and needed to transfer over from Verizon. Super informative and personable. I had to leave before we could finish porting my number over, but when I went back in this evening and it was nice to have the same great customer service. Was automatically greeted, put in the queue and was asked if I needed a seat since there seemed to be a rush going on at the time. All the staff this evening were very accommodating. Had some good laughs with the staff. Keep it up. That’s rare to have in customer service.”
“Eddie, the sales associate at this location, was extremely helpful and went well above and beyond what any other sales person might do. When it appeared that I might not qualify for the service I wanted Eddie made it happen. Verizon, ATT, and Tmobile should be ashamed. The service and respect I received from this location far exceeded any other experience I had from those three other competitors. If you are in the market for a cheaper alternative and yet still desire the best in customer care, Go see Eddie. He will get you taken care of.”
“My experience in the past has been really great, up until today, the 25th of February. Branden has been professional, but the young lady with the small twists/dreads that wears glasses, (I can’t properly pronounce her name, but it starts with an “A” and she’s AM) she needs training in professionalism and learning to handle difficult customers such as myself. Her demeanor was a bit off since the day before, but I bypassed it for the sake of service.
I’ll continue working with Branden, but the young lady I don’t want to do any transactions with her moving forward.”
“My phone needed replaced I moved to an Iiphone for the first time. It was a good deal and affordable plan there. Manager Ralph set me up and helped me get used to using the iPhone. He did a very fine job servicing my needs in a crisis since I suddenly broke my phone and had an immediate need for my business and personal use.”
“Saul is an AWESOME T-Mobile representative. Not only does he take time to help those who may be feeling overwhelmed, but he does it all with a caring tone. Great job T-Mobile, putting him on your management team.”
“I was at your store on 30 and 41 in Schererville Indiana and I was helped by a young lady named Alexis? She was the kindest most patient most considerate explained everything all the benefits any drawbacks everything she was very patient she treated other customers fairly as I saw she was helping a few people and a very positive she would be one of my most valuable employees if I had a business very very efficient I believe she could go very highly in a position hire even than that she knows how to talk to people and I don't mean lie I mean she knows how to explain things without seeming demeaning she's just a real gem I will ask for her when I buy all four of my sons their graduation presents from the Verizon store there so thank you for hiring such a girl”
“They have a kiosk ???, which makes it easier to make payments and staff can attend other customers. Not a lot of parking but easy to get to. The staff was friendly and helpful and I would definitely go back to use their kiosk for payments.”
“Justin and Zeshan are so amazing! I took a dive into my pool with my old phone and it wouldn't come back to life, they were so patient and knowledgeable in directing me and my fears of never retrieving my life back that exists on my phone. Thank you!!!!!”
“I went to the drop off location, which looks like it's there garage and was disappointed that 1st of all I had to drop off the equipment in a metal box and couldn't get any proof of doing so. 2nd The office was closed I wanted a receipt or something, to talk to a person or something. Because in the end, I want proof I dropped off there equipment. Well if necessary, I hope they check there cameras. Thou that won't say who I am though, will it!”
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“Has a great experience with Nick. Extremely helpful with getting new phone, watch, and tablet. As well as suggesting accessories. No pressure at. Highly recommend!”