The Verizon store in Merrillville provides mobile, 5G home internet, and business services. Customers report very good and great experiences, noting the store is efficient, well-run, and professional. Staff members are described as most helpful, pleasant, outstanding, kind, compassionate, accommodating, and transparent. They address questions and handle situations perfectly. The location is consistently pleasant with short or no wait times, allowing customers to get in and out quickly. For convenience, in-store appointments can be scheduled online, and online orders offer pickup, free 2-day shipping, or same-day delivery. The corporate store is effective at getting things done.
I called the Verizon 1800 number to add a line and then had issues with it and again at the crown point location. I went to the Merrillville location and they had it straightened out in 30 mins and I was out the door with a new phone!! I definitely recommend this location!!
July 2026
Brandon has helped me before and I forgot to make a review lol. Hope it’s not too late! Thank you Brandon AGAIN🤍 he’s very understanding and patience when trying to resolve technical difficulties! Ask for him next time!
July 2026
Someone needs to give Kelly at the store a raise she was AMAZING I pray I can get her again if I need to come Thank you so much Kelly
