The Verizon store in Merrillville provides mobile, 5G home internet, and business services. Customers report very good and great experiences, noting the store is efficient, well-run, and professional. Staff members are described as most helpful, pleasant, outstanding, kind, compassionate, accommodating, and transparent. They address questions and handle situations perfectly. The location is consistently pleasant with short or no wait times, allowing customers to get in and out quickly. For convenience, in-store appointments can be scheduled online, and online orders offer pickup, free 2-day shipping, or same-day delivery. The corporate store is effective at getting things done.
Jasmine was very helpful and very pleasant. She gave me great advise when I upgraded my phone. Thanks Jasmin.
May 2026
The service I received today was more than professional. It' was the best I ever received from Verizon. The sales rep Sheree was very knowledgeable, considerate, and kind. Plus she is a very pretty lady which made my day more enjoyable. Thank you Sheree for being there today when I need service. Jimmy has
May 2026
I had a very helpful wonderful experience, My representative Sheree was very patient and did everything in her power to help me get exactly what I needed done.