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October 2023 by Mike Stegenga
Went in looking to purchase a new bed. Walked completely through the entire store and was offered no assistance. So I proceeded to walk out without making a purchase. Extremely poor customer service.
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October 2023 by Elsa Torres
Love shopping here! Quality high-end furniture for affordable prices. Follow them on Facebook to find out about special pricing items
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October 2023 by Linda White
Nice Selection and I was able to find what I was looking for. Friendly, helpful and knowledgable Staff. Delivery on Wednesday. Hope that goes as smoothly.
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August 2023 by Sandra Hoernig
love my new couch and double chair great costumer service. .LOVE THE SELECTION! VERY NOW!!
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July 2023 by Jennifer Fischer
My daughter just got a unique table that is incredible quality. What blew us away was the above and beyond customer service! They were helpful but not pushy and you can tell they take pride in their business and care about their customers. I will definitely be back.
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July 2023 by Jennifer F.
I love supporting local businesses. Especially when they are as kind and helpful as the owners of Urban Warehouses. My daughter just got a unique table that is incredible quality. What blew us away was the above and beyond customer service! They were helpful but not pushy and you can tell they take pride in their business and care about their customers. I will definitely be back.
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June 2023 by Superman99
I was really impressed with this place! We went in just to look for a bedroom set and ended up buying half the store! A lot of furniture, a lot of choices, and I felt like there were a lot of things you could pick from compared to other stores. The prices are fair and the staff tends to be knowledgeable about the things they sell as they have some of the stuff they sell in their own houses! Also the delivery was quick and professional! I def will come back to shop!
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April 2023 by Bob Bogdanovich
I previously bought a bedroom set here and couldn't be happier. Recently bought a ottoman and everything was fine but found it for a lower price somewhere else. Thought I might have a bit of a problem returning it after reading some of the negative reviews. Nothing could be further from the truth. My money was returned graciously after I explained. I will continue to shop here because of this and I believe they have a fine collection of well built furniture.
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February 2023 by Sonia Ratulowski
We liked the location behind the strip mall, cuts down traffic flow. Open and comfortable, did not feel like we were being stalked as we looked around. The furniture looked as good as anywhere else. We did not buy, however we didn't rule it out. Staff was friendly and helpful
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February 2023 by Jackie Rex
Selections were not as unique as I was expecting. I was hoping to find a statement piece here but everything was very trendy and exactly along the lines of what I've been seeing everywhere else. Quality looked good, pricing was ok. Staff was friendly.
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February 2023 by Kim M.
Nice furniture, good prices but......they tell you what you want to hear, take your money and then blatantly lie to you. Never once were we told the $149 delivery fee has to be paid in cash. Who the heck has that kind of $ laying around the house. Had to give some cash and then Venmo the delivery guy. No receipt provided. Then we were told they would deliver the end tables for free since they were on back order. When they came in and we called (because no one bothered to call us) they said delivery would only be free if they had a delivery in the area. Which they didn't and wouldn't know when they would in the near future. Don't waste your money or your time.
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January 2023 by Brooke Sotelo
The store itself and the furniture itself is phenomenal. They really do have such unique pieces that you cannot find anywhere else around the area…. The delivery service on the other hand is terrible. I have heard from multiple people who had the same experience unfortunately. The delivery service doesn’t seem to be careful coming into your home and they are rude on the phone (on the way to your house) + in person. We waited around all day for our furniture, as they forgot to schedule our delivery, so we had to call them and get scheduled for the next day. They got us in as soon as possible and gave us a good time window, but we would not have known unless we called. The last part, I understand things happen, but I 100% recommend picking up your furniture and not letting their delivery service in your home. I NEVER go out of my way to leave bad reviews, but with others having the same experience, I would rather help avoid this so your experience with this store doesn't get tainted. Also, not sure if it’s normal to have your items delivered and left in boxes? That was not expected. I want to stress this is nothing on the store or items themselves, just the poor delivery. Thank you for my beautiful furniture, I will recommend you and continue to shop there… with the expectation to pick up the items myself.
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January 2023 by Kevin Swanson
Terrible Chinese made junk. They won’t tell you who makes the furniture. Good firewood though.
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December 2022 by Jennifer Smetana
Would give higher rating if I could. Professional and kind. Prices are excellent and customer service is second to none. Highly recommend.
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November 2022 by Daniel Robinson
Love this place. Best quality furniture with very good service
