Ace Hardware of Salem is a locally-owned and operated hardware store that is part of the 5,000+ Ace stores worldwide. They are committed to being "the Helpful Place" by offering personal service, quality products, and a convenient shopping experience from local experts who know the community best. Customers praise the store's very helpful and friendly associates, who go above and beyond to assist them, even looking for specific parts before the customer arrives. The store has a wide selection of products, and customers appreciate that the layout has been rearranged to make it easier to find what they need. Overall, Ace Hardware of Salem is described as a much better experience than the big box stores, with knowledgeable staff, good pricing, and a focus on providing excellent customer service to the local community.
