Ace Hardware of Salem is a locally-owned and operated hardware store that is part of the 5,000+ Ace stores worldwide. They are committed to being "the Helpful Place" by offering personal service, quality products, and a convenient shopping experience from local experts who know the community best. Customers praise the store's very helpful and friendly associates, who go above and beyond to assist them, even looking for specific parts before the customer arrives. The store has a wide selection of products, and customers appreciate that the layout has been rearranged to make it easier to find what they need. Overall, Ace Hardware of Salem is described as a much better experience than the big box stores, with knowledgeable staff, good pricing, and a focus on providing excellent customer service to the local community.
Absolutely top tier customer service! I wasn't sure what would best suite my needs and the gentleman there gave me a full run down of all of the back pack leaf blowers and what I could expect out of them. He then topped off the fuel and showed me how to start it and followed up with fuel and storage tips.
September 2025
Nice place nice people but very expensive in my opinion.
July 2025
Super friendly and always finding great things on clearance
