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November 2025 by Savanna Wineinger
Great to work with!
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November 2025 by Amy Berg
Rick Roll is the best salesman! He got us a great deal on our trade. We have bought several cars from him. He always sits in the car with you and shows you how to work EVERY feature the car has, which is very important. It is always an easy stress free process buying a car from Rick. I love my new Traverse.
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November 2025 by Stephen Roach
Mike was great at helping get us the deal we needed.
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November 2025 by Theron Wright
It was a great experience Rick Roll has been my salesman for 20 years. He has always give me a great deal so I'll keep coming back.
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November 2025 by Ashley Scifres
David is very kind and helpful!
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November 2025 by Derek Fetter
Connor Denny was an amazing salesman and gave us a good deal! 10/10
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November 2025 by Mark Williams
I walked thinking I wouldn’t be able to get a good deal with what I was wanting. Rick Roll I think went above and beyond in making sure that I got what I wanted. Rick is a top notch guy and will do whatever it takes to get a deal done. Thank you Rick.
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November 2025 by Jonathan McFarland
Koury was awesome to work with-professional, transparent, and knowledgeable every step of the way! I'm very happy with the car I purchased and at the price I did. I highly recommend John Jones and Koury as a rep!
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November 2025 by Dwayne Cunningham
Brandon Atchison was very patient with us and helped find the right vehicle for our needs.
Update*
Such a good experience came back again and bought another!
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August 2024 by Sheila Jackson
My sister had a terrible experience at the Salem branch. Had her car for 3 weeks. It still is not fixed. She has paid over$1700 and can't get it home. Poor Customer Service.
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August 2024 by Leo Schmidt
Job well done!
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August 2024 by Jason West
Joe was great to work with! Polite and patient through the process! Made buying a new car very easy! Thanks Joe!!
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August 2024 by Paul Duerson Jr
Jaelin Hoar was my salesman and he explained everything very well and worked with me
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August 2024 by Mark Bledsoe
Liked the dealership, unfortunately the service department was a very bad experience. I had my 2018 equinox 1.6 L diesel worked on for a DPF. I was reassured that it was a cracked pipe causing my problem. After several questions about why , how, and If the tech felt it was the issue. Oh, plus $1,000 repair. For a $150 part. I took the vehicle home.
So I drove the car the same day for 100 miles, same warning light, DPF. Called and talked to service. Said I had to bring it back, get it on the diagnostic machine again. They would take care of problem if it was something they did. The problem here is they misdiagnosed the problem first go around. Now they want more money. Of coarse they do!!!! I chose to take the vehicle to a shop that is more confident in there repairs plus someone to stand behind there work. Not a shop that just keeps gouging you for more money.
I would not recommend John Jones service department for these reasons. I tried to buy local again, but after this experience, I will give my $$$$ to someone else.
I'm sure JJ will respond that they are sorry like other times. They will find reasons why it's my fault.
I've bought plenty new and used cars over the years, but have never been taken advantage of like this dealership has.
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August 2024 by Pat Ritter
Joe Brooks was wonderful. I would recommend him to anyone looking for a car.
