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February 2024 by Alexander Lopez
Joe Armstrong is the leader of BMW Service Dept. He makes sure that the members of the service department are delivering quality service to the customers. Give Joe a raise!!
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February 2024 by Sergii Demianchuk
My visit to BMW of Sheeville was an absolute delight, largely owing to the outstanding assistance provided by Anthony Williams. From the moment I entered the dealership, Anthony's commitment to ensuring a smooth and informed car-buying process was evident.Anthony's knowledge about the BMW and Audi lineup was impressive, and he patiently answered all my questions, making sure I had a comprehensive understanding of the various models. His friendly demeanor created a comfortable atmosphere, making the entire experience enjoyable.What stood out the most was Anthony's dedication to transparency. The pricing details were presented in a clear and straightforward manner, devoid of any hidden fees or surprises. After a satisfying test drive that showcased the car's performance, Anthony efficiently provided an "out the door" price, saving both time and unnecessary complications.Throughout the process, Anthony's professionalism shone through, creating a positive and trustworthy environment. He not only guided me through the features of the BMW models but also took the time to explain the available financing options, ensuring I had all the information to make an informed decisionAnthony's commitment to customer satisfaction extended beyond the sale. He took the extra step to ensure I was familiar with the vehicle's features before leaving the dealership, adding a personal touch to the overall experience.
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January 2024 by Jason Lurie
I had an excellent experience when buying a car here, they where very straightforward as well as Jeremy our salesman. He really listened to what I had to say. My needs where met. The whole team was excellent.
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January 2024 by Venus Ryan
Service is excellent, short wait time they take the time to review and explain everything thoroughly
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January 2024 by Franco Rivera
It was a quick and immediate response and fix in regards of fixing my suspension problem. I found that the video sent to me helped me to visualize the actual fix for my automoblile.
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January 2024 by Roger Baker
Always excellent. The car was washed inside and out. Thank you.
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January 2024 by Fotini Zounis
Kept me updated on progress on my vehicle.
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January 2024 by Neil Berry
Part Department was awesome! I was working with both Mike and Scott and I have to say they were the most helpful and peasant people I believe I have ever. I will also add that Sophia in the cashiers office was very nice as well. Kudos!
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January 2024 by Dave Bell
I am always satisfied with the service at BMW Schererville.
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January 2024 by Arthur Dirindin
Bought two used cars over the last eight months. In that time I went to and dealt with 12 car dealerships (3 new and 9 used) including BMW of Schererville. My experiences at the previous 11 dealerships could be called many things, but none of them were pleasant. All of the dealerships I went to prior the BMW of Schererville i had to deal with a veritable gauntlet of the usual unpleasantries such as inaccurate descriptions of vehicles, if not out right attempts at deception, giving less than honest answers to my questions, unwilling to allow me to take the vehicle for a lengthy test drive and do so by myself. But enough about negative experiences. The moment I walked into BMW of Schererville I was ready to do battle and was fully expecting not buy the used vehicle I was interested in they had for sale. I immediately noticed the atmosphere was very friendly and extremely relaxed and I sensed none of the usual "I have to make this sale" attitude I had become accustomed to. I was first greeted by the Pre-owned vehicle sales manager Justin Stasny who's greeting was friendly and felt genuine I told him I was here to see the Avalon they had for sale and he introduced my to one of their client advisors named Antonio Sonia. After being introduced I sat near his desk with him and he informed me up front me the vehicle did have a very minor issue they will fix at no cost to me that had been reflected in the asking price, which I was impressed at their honesty and that they informed me of the issue before I asked a single question about the vehicle. Antonio even said they would put the agreement to fix the issue in writing. I told him I would be looking over the vehicle very thoroughly and this would take between 20-30 minuets and his reply was please take your time I'll be right back with the vehicle. Antonio handed me the key and said please do not hesitate to ask him for help or any questions. I did ask him to confirm the car was a 1 owner no accidents and a clean title, he replied yes to all and said he would go print out the free Carfax on the vehicle and have it waiting for my review. Once I finished my inspection of the car I asked if I could take it for a test drive and Antonio replied absolutely and only request I show my proof of insurance and my drivers licence. I told him I was going to take it on a lengthy drive of 20-30 minuets and again Antonio said that was no problem whatsoever. Previous dealerships would not agree to more than a short test drive and none allowed me to do so alone. I was very impressed with the results of both my inspection of the vehicle and the test drive. When I returned Antonio handed me the Carfax report over a dozen pages long showing the vehicle was indeed a one owner, bought locally and had all its maintenance done at the dealership were it was originally purchased. The agreed upon out the door price was more than fair so I purchased the vehicle. A few days later Antonio contacted me that the part needed to make the minor repair was in, my sons drove the vehicle back and the service department promptly performed the repair at no charge and sent my boys on their way. I feel absolutely compelled to give my car buying experience at BMW of Schererville a rating as nothing short of excellent and would would recommend BMW of Schererville as strongly as possible to anyone looking to buy a new or used vehicle.
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January 2024 by Heather V
Rip off city
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January 2024 by Sandy Morris
This is my go to place when I need repairs to my Ml350
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January 2024 by Danny G
Terry, Neely, management and the Internet sales team were all great. They helped me get a great car at a great price.
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January 2024 by Bethany DeVries
We recently purchased two cars from BMW. It has been a dream of mine and my husband's to own BMWs. From the management, sales, finance, and guys who helped us with all the settings in our cars - incredible customer service. They made our dreams come true and celebrated with us. I can tell that customer service is a top priority for this dealership, which was truly appreciated.
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January 2024 by David Everman
Clear communication. Delivered vehicle as promised.