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February 2024 by Riza Figueroa
Waited More Than 1hour to get Notarized for the documents i Need I know Its Free but you should Attend the people same aspect .I paid Monthly service For chase bank account as well its not that i just go there just to get Free Notarized. Specially the 2nd desk spanish guy i believed .he didnot have any customers by the time i arrived but just like ignoring and when couple arrive he attend it fast.i will never visit location anymore!.But thank you Sir (Forgot your name)who attend me to get my documents notarized I appriciated you and your sympathy!
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February 2024 by Chris B
This place is stupid. The ATMs hardly ever work.
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December 2023 by Hubert Hartville
Good Service. &: Help People ???
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August 2023 by Jeremy Petersen
Worst bank ever. Patronizing, condescending, tellers who double down on treating customers like irritating children. Don’t bank with these clowns. Go to any other NW Indiana bank. Go with a local bank for a better quality of service
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July 2023 by Keith Berry
Great fast and personal service!
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May 2023 by Nikolai Vorck
Worst Chase I've ever been too. Will never go to this one again. Literally useless, I'm even considering leaving them as a bank.
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March 2023 by Carol Wooten M.
Mike, you really came through! I needed to wire funds for a closing and Mike expedited my transaction due to Chase's low ball daily max. My local Chase Bank (South Holland, IL) was not as accommodating and I would drive the extra 20 miles again if I ever ever needed special services!
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January 2023 by Yami Shino
Darcia did a fantastic job and made the process so easy for me. Thank you again Darcia! Please have a wonderful day!!!
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November 2022 by xxzoe j.
Went in to open an account and everyone was so nice! Brad was amazing and super helpful! He went above and beyond to make sure I understood everything, along with making sure my first experience there was uplifting and welcoming!
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August 2022 by Fred McGee II
Poor customer service… GRAND DESIGN
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June 2022 by Gabriel P.
The worst! Went in there today for a notary that should take about 30 seconds. I do a ton of banking with Chase. Said they can't get me in anytime today, I can just make an appointment for down the road sometime. Even though there are notaries sitting right at their desks. Asked if any other Chase could get me in. Said I could go drive around to other branches if I felt like. Disgusting service!
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January 2022 by Gul
Terrible customer service. They don't obey appointments. Give same time two different customers or they are lying. They don't care. Totally disappointed.
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October 2021 by Joey Femair (BLG)
My account was wiped clean. I walked into the bank and was told there was nothing they could cause everyone was busy, even though there was 2 banks texting on their cell phones. I had to drive to St.john to get issued a new account. Will never return horrible customer service.
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July 2021 by Billie Pickert
James was an absolute pleasure to do business with! Now a days, it seems hard to come across someone upbeat and that actually cares about the customer! His attitude was refreshing! Thanks again James!
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February 2021 by Thomas Blazewicz
Nice and helpful Service.
