-
May 2025 by Aleksandar Milankovic
I recently had the pleasure of purchasing the newest Motorola flip phone at Cricket, and my experience was nothing short of amazing, thanks to Izaiah. From the moment I walked in, he was warm, approachable, and genuinely focused on helping me find the perfect phone. He walked me through the phone's innovative features, including the secondary screen on the back, explaining how it works for notifications, selfies, and more. His deep knowledge of the product, paired with his ability to explain complex tech in a simple, engaging way, made the entire process feel seamless and informative.
What truly stood out, though, was Izaiah’s customer-first approach. There was no pressure or rush — he took the time to answer every question, make sure I understood all my options, and even helped me set up the phone when I was ready to purchase. He made sure I felt confident in my decision and offered clear, transparent pricing. Izaiah’s exceptional service and expertise not only made me excited about my new phone but also turned a typical transaction into a memorable experience. If you're in the market for a new device, I highly recommend seeking out Izaiah at Cricket — he’s a true professional who cares about his customers.
-
September 2024 by LaAndre Fentress
Terrible customer service they say a policy as a fact but can’t tell you where the “fact” is in their terms and conditions and of course they say that they are the manager and refer you to call the customer service number so that they don’t have to deal with it, but what else can you expect from cricket workers.
-
August 2024 by Melissa Finigan
Worst company ever. Bad customer service they hang up on you. The lag on the internet is unbelievable. Everytime we get an excuse they are experiencing an outage. There is no reason there should be an outage for 5 months. They change our plan without authorization. Had to go to the store to have it changed back. Cricket should not be in business if they can't provide service to their customers.
-
June 2024 by Filimon Herrera
Very good
-
November 2023 by Kevin Lisboa
Did a switch from Straight Talk wireless to Cricket and WOW Meghan the associate at this location did a phenomenal job working through the challenges of getting my switched over. Her staff was also very involved and complimented me for the wait time. This is the best experience at a phone store or with a company I have ever had! Thanks Meghan.By the Way....Are you tired of your job and looking to work from home. Click here > https://flexwork.now.site/home
-
November 2022 by Tammy Owczarzak
She was awesome best Best experience ever
-
October 2022 by Crystal Bell
Walked in at 6:45 to pay my sons phone bill tonight. The girl had the music blasted. (No Problem) I asked if I could pay a bill. She said the Internet was down. (It’s always down around this time). I walked out she turned the open light off before closing time. Every time I come to this location near closing, the internet is down. :(
-
August 2022 by Savory P
It's was cool or what ever"....thats how I would explain my experience
-
June 2022 by Eric Stromberg
Needed a little trouble shooting to get my daughter's phone switched to Cricket. Maghen, was super cool and hadled the issues. Perfect 10 for her awesome customer service!
-
March 2022 by Greg Moran
staff was a little green but willing to do what they could to assist
-
October 2021 by don harms
Moved store closed
-
October 2021 by L Kars
Always like the service & service center they are helpful answering my questions
-
October 2021 by Johnny Arredondo
No help with my criketPhone?????
-
June 2021 by Carmalita Nichols
I went to Cricket Wireless in Schereville, In.today. The gentleman working there was named Vaughn. He was patient and knowledgeable about the product in the store. Very helpful the purchase of my new device. Thanks Vaughn!!!
-
June 2021 by Ali Clark
Vaughn was extremely helpful and knowledgeable. Great experience.
