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February 2024 by Gini Mojica
I bought this beautiful chandelier from Decker Lighting and I LOVE it. Not only did they have the item I was looking for, but their selection was vast, and the prices were excellent. I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for. When it came time to install the chandelier we had a slight issue with a part. Justin and Alec brought the part to our home after hours and even installed it because we rented scaffolding and it needed to be returned or we would be charged a second day as well as pay the installer to come back again. They said they wanted to “make it right”. Wow, you hardly ever hear that anymore. Good customer service is hard to come by these days but I assure you that you will find it at Decker Lighting. Thank you Justin and Alec for going above and beyond.
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November 2023 by dan bukala
I highly recommend Dekker lighting. Jeff is very knowledgeable in what he is selling. Very friendly staff. We bought our under cabinet lighting from them. Had a slight problem with the dimmer switch. Went in to exchange it. Karen already had one to exchange it with, but Jef came over and showed me a setting on the switch to make the led lights work. It worked exactly as he said!!You cannot get this service at a big box store!!!
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May 2023 by Nunnaur Bzznzzz
I am searching for a specific lamp part. I met the owner and he knew right away he wouldn't have it.They have a nice lighting and ceiling fan assortment on display!!
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February 2023 by tom osran
Sold me for $400 completely inadquate exterior lighting which they refused to allow a return. Will not do business with them again.I sent them pictures of the light they were to replace and what they sold me was not even close to something that would replace it.They knew exactly how much light I needed to cover a parking lot and an entrance way and they sold me something that would barely cover a doorway with light. Do not trust these folks because they have no professional judgment.And your response giving me a 10% off discount on a future purchase that I will never make with your company? Thanks but no thanks. I don't do business with people who are so inadequate and so unhelpful. Your prices are exorbitant anyway. You can find much better lighting for much much less on eBay or Amazon.
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February 2023 by Tom O.
I thought I could rely on their professional judgment to sell me a yard light for a parking lot for my building. I sent them pictures of the light they were to replace. They sold me something that was entirely inadquate. Something that maybe would be OK for a residence to light up a doorway but nowhere near bright enough to light up the parking lot. Not any were near bright enough by an order of 10 times. And they refuse to accept a return on the items which cost me $400. I will not shop again and will NEVER rely on the judgment of that place. Do NOT use for outdoor lighting or you will be disappointed.
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October 2022 by Ben Stonewall
I highly recommend them, they warranty bulbs. Pay once for quality. Justin helped me and was great.
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September 2022 by Lee West
Very friendly and knowledgeable. I went in to have a lamp repaired. My lamp had a short so I cut the cord because I foolishly planned on rewiring it myself. Needless to say, I failed. With their wonderful service, my lamp was repaired in 15min!
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May 2022 by shannon bala
This store is awful with communication and customer satisfaction. We went with our builder to pick out lighting for the interior and exterior lights for our home. I had picked out 2 lights for over my kitchen island and another for my dining area. My builder had got in touch with Karen about a question I had in regards to the gold on the lights and if that could be changed out. We were told Yes, that can be changed out. At closing, it states in my paperwork that the pieces were on backorder and Dekker was made aware that they still owed us those. After waiting for some time we notified Karen at Dekker to see about the replacement pieces and were told she had no idea what we were talking about and she was not doing anything about the situation. Her reply was only "paint them", which I contacted the manufacturer about and was told to not paint any thing! So now I'm out over $500 for some lights I would of never ordered if I knew they couldn't be changed. I believe this place will tell you anything to get your money!
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April 2022 by Kim Warren
Wonderful selection of all sorts of lighting. Justin was knowledgeable and helped a great deal with our selection. Can't wait to receive our lighting fixtures!!!
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October 2021 by Aquiles Molina
Dekker lighting is a small store front with a huge selection of lighting fixtures. They couldn't of have been nicer. They reached out to supplier to check on our order. But with the supply-chain mess going on, we have to wait. I appreciate their effort.
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September 2021 by Lori Mussman
I was pleasantly surprised at how many options this store had. We have to decide which lights to purchase and will be buying them here!
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August 2021 by Midwest Made
Terrible hiring management, might need a real adult to do the job NOT a kid. I noticed they were overpriced on everything, too. 0/5
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July 2021 by Karen Taylor
Nice store with choices not found in a big box store.
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June 2021 by Lisa Crockham
I was a little reluctant going into a store in NW Indiana, Rachel was the only one who made me feel welcome, she and the young man who assist with removing the lights were very hospitable.
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June 2021 by Karen Larson
This is the place to stop at if you are looking for great light fixtures for bathroom, kitchen, hallways, front and dining rooms, bedrooms and outdoors.
