Fannie May is a clean store with friendly employees and pleasant, helpful service. Customers find plenty of chocolates to choose from, including sugar-free varieties, and appreciate the option to create a customized box of favorites and new treats. The candy is fresh. While some note that certain items like white chocolate toffees are no longer carried, the available selection is still loved. Parking is available at the front and sides. Many customers plan to return despite other locations being closer.