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April 2024 by Jewel O.
They never have any of the yarn I'm looking for when I go into the store! Online says they have it but when I go into the store it's not there which means they never update their inventory. Most of the staff acts like they are on drugs and are not helpful! One Saturday I went early in the morning to pick up some yarn for my business they were closed even though it was well after opening time. The employees showed up 30 minutes later looking like they had a rough night and opened the store. This has got to be the worst Joann I have ever been to! Do better!
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March 2024 by Linda Kraiko
Needed a sewing machine needle replacement, staff was very helpful! Thank you!
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February 2024 by Judy Boomsma
Very disappointed in the schererville store. Very disheveled, long wait time at the checkout, and dirty floors. Used to be my favorite place to shop-not so much any more
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February 2024 by jim debok
My wife's favorite store.
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December 2023 by Alamar H.
I placed a curbside pick up order on December 9th and the order wasn't ready until December 13th after saying it would be ready in 24 hours. When I called the store on 12/10/23 the person who answered the phone could not give me any information when my order would even be ready!!! When I finally came to pick it up they NEVET came out to bring my order! I had to go in to get it which is fine, but don't promote services you have NO intention on eve doing these services! 1/2 is my order had to be cancelled since they waited too many days to fill it and those items were no longer available in store! I will be taking my business to Michael's from here on out.
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December 2023 by Cathy P.
If I could give the online store a 0 I would. 2 years in a row I order Christmas garland online around the day after Thanksgiving. This year it was Nov 28th. I had purchased some garland at the Merrillville and for 2 years in a row my order has sat in processing and is still sitting in processing today. In order to finish my outside decoration, I had may daughter in Arizona pick up the 2 pieces of garland needed. Downside the online price is 8.99 and the instore price 11.99. In addition to payig the additional money for the items them I had to pay additional for shipping. I WILL NEVER BUY ANOTHER THING FROM Joannes. I will not purchase instore nor online. They really are the worst.
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December 2023 by Kim Freitag
Order pick up took 4 days. When I arrived for curbside. I waited 30 mins and finally went in. Have another order that was ordered on November 23rd. It's still waiting pick up and it's December 11th!
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December 2023 by Michelle W.
Shipping time is ridiculous. I have stuff coming from China that will be here before they have even shipped my items. I will never order online again
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November 2023 by T H
This was my favorite store a couple years ago but it’s a dump now. Horrible. No stock on shelves. The floor is filthy. The store is a complete mess. I’ll never shop there again. It’s unshopable.
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November 2023 by alyssa poortinga
I was looking online at this stores website and it told me there were 15 items in stock of what I was looking at. I went there and the shelves were pretty much empty (of everything). This store is always poorly stocked and hardly any staff. I know it's a holiday weekend but the shelves were empty and full, unopened boxes lined all the isles. And nobody was there to stock the shelves.
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November 2023 by Lisa Riffice
Recently visited the Schererville location. And it will be my last! As soon as you walk in the door you are greated by half empty shelves, (with x-mas decorations. Umm, its Nov 10, how is it already empty) and dirty floors. My daughter laughed at a very suspect drag mark on the floor that was approximately 25ft long!!! LOL!! Mops anyone? Anyone? And it got worse from there. Shelves were in COMPLETE disarray. Items from different parts of the store mixed with others. Merchandise laying on the floor in boxes. Boxes stacked everywhere. The "custom frame" department was used as a storage area. More boxes. More dirty floors. This entire store looked like it was looted and what remained no one wanted. We stood in the check-out line for about 10 minutes, which was no better than the rest of the store. And the register was a complete mess too. LOL! I cant make this up. I asked the clerk what was going on with the store? Are you closing? Nope, short staffed. O-kay. I will not be returning to this store again. They should have paid ME for shopping there.
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November 2023 by Simone Burns
Yes they may be understaffed but the staff that they do have are always sooo nice & helpful! Seriously such friendly employees, with good energy that’s hard to find these days!
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November 2023 by Samantha Johnson
The store was poorly stocked and looked very dirty. The floors looked as if they had not been swept or mopped in months . Wondering if this location is closing soon as it looked so bad.
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November 2023 by Jan Martinez
Went there today, 11/11/23, unorganized, dirtyboxes everywhere, full and empty. I just left. Disgusted
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November 2023 by Samantha J.
This location is poorly stock and looked to be in dire need of a good cleaning . The floors are awful ! Dirty dirty dirty
