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February 2024 by Ana Argueta
Cluttered beyond overstuffed
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January 2024 by Betzua Gonzalez
First and last time coming to this store. Got there at 6pm and the first thing the worker told me was “We’re not accepting anymore items.” I drove 45mins for nothing. Walked around the store to shop and I was very disappointed. Jumpers/swings were heavily used and scratched yet they were still priced very high. I saw a new dress with tags from TJMax at $7.99 and they were selling it for $10. I’ve only been to the store in Hardwood Heights and it’s way better. Will not be coming back here.
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January 2024 by L.C. Wagner
If I could leave zero stars I would. There’s nowhere listed on the schererville store’s website that states they stop accepting things to buy at 730. I drove 30 minutes to this location only to be turned away by staff stating that it’s the store’s policy. What a waste of my time and money. Well, guess what you just lost my business completely. I’ll stick to the Orland Park location. Also, I’ll be sure to not recommend this location to my mom friends. Update your website and do better.
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December 2023 by Ashley Smith
So I just left the store with a huge bag of clothes I was only expecting to drop off because online it says they close at 8. But when I get there they have a sign posted that they close at 530 for a holiday party. So ok, no problem, didn't expect it to be done today at all. But the problem is they won't even take the clothes and my number to call me whenever they are ready. It took a lot for me to get that huge bag down 3 flights of stairs and they can't even just take the bag and work on it tomorrow? Or next week after the holiday? Makes no sense. There was another mother there taking apart a whole toddler table for same reason. Terrible customer service.
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December 2023 by A S
Agree with a lot of the one star reviews - the staff is the problem! Rude and unprofessional! If they do not have the time to go through items it’s ok to let customers know and turn us away for that reason - but to waste our time is unprofessional.
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December 2023 by Rick Hajduk
Great place they do not buy everything but you can sell them they will buy. Try them before you buy stuff you will be surprised
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November 2023 by Melissa G.
The girl today was so rude. Literally watched her from the window open the bag and not even go through it and kick it under the table. She stated over stock and overuse when there were 3 toys brand new in the box and brand new Nike shoes. She didn’t even go though them and wasted my time. If the manager isn’t there don’t bother bringing stuff because they don’t even go through it. Also the staff is RIDICULOUSLY RUDE!
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October 2023 by danielle
Would be nice if you open on time instead of waiting around for you to open. Not the first time this has happened. Stay away and go to crown point location.
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September 2023 by Dee Banks
I was welcomed with bad service before I reached the table. The cashier/receiver/floor rep, was short with me, cut me off as I tried to get information, and spoke with disdain.She rattled of a spew about leaving my items, back in 15 mins (or before closing) and that they would not call me. Cool, however I was taught (and teach) that what you do matters as much as how you do it.Obviously, my business was not wanted there, and my presence even less. Therefore, I'll oblige her and take my business and presence elsewhere.To the management, or whomever is in charge of monitoring the online reviews: please keep your blanket "courtesy" response... if you really cared, you would ensure that your employees kept you in business by doing good business with ALL customers. Regardless of what clothes you take or not, common respect for all customers/clients should be mandatory. It's not, so I thank you for your time, but I will not come again. Your workers are a bad influence on my child.
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September 2023 by Vivian Oliva
Never again will I come to this store the girl with reddish hair is very rude I recommend never selling or buying from this store!!
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June 2023 by Jasmine Shaffer
I always get a reasonable amount for the clothes I sell. It's better than nothing! The associates are always pleasant. Sometimes thier pricing doesn't make sense. Multiples of the same exact shirt should be the same price, no matter how long it's been in the store. The associate did not want to give me the discount of 60% off a $2.50 shirt because it had been in the store a shorter amount of time than its multiple. I thought that was a bit petty but I didn't push the issue. It was still only $2.50.
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June 2023 by Jazmine Scott
Basically if you’re black don’t even try to sell your clothes or anything here. I brought 3 pair of shoes (Jordan retro, brand new Adidas, and Timberlane) plus a lot of nike clothes just for the big white lady to tell me they want all 3 pair of shoes n a few shirts (because every thing else not in season) for 12 dollars. But told this white lady with a bag full of bs $32 dollars.
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June 2023 by Christine Haan
Well organized store with pretty good prices on a wide selection of resale clothes. It was as easy as shopping at a big retail store to find what I needed, and cost half as much.(If you don't like their apparently low offers for buying your items, just... don't sell here? Honestly I'm only taking the time to leave a review just to combat all the 1-stars of angry sellers.)
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June 2023 by elisha chandler
The workers are nice and the store is clean for sure but the amount of money they give you compared to what they take is practically a donation. Honestly I'd rather donate my items to a battered women's shelter for free than get scammed by them. It's so sad. I gave them a bag full of shoes a dome bassinet and a babies chair and I got 32 dollars. That 32 dollars was literally the price of one pair of shoes out of the 15 pairs of shoes they took. They're triple profiting off of us and it's completely disturbing. I would have rejected and took my items back but I sent my husband and he didn't know any better. I will never sell (give) to them again!
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June 2023 by Iliana Partida
The girl who answered the phone was so rude. Wouldn’t answer my question & hung up. Shouldn’t be working somewhere you can’t even be patient & kind . I would like to see you do that to me in person.
