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April 2024 by Grant Stevens
Prices are a ripoff.
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April 2024 by Susan G
This used to be our favorite Panera, but it's gone downhill. Recently, they were cleaning up for DAYS because the big manager was coming -- but funny how, once that was over, this returned to its previous state. The ladies' washroom is out of paper towel, toilet paper all over the floor, dining room booths/tables not cleaned (I had to wipe my own), food on the carpet in the dining area and even on the booth seats. When I told Kyle, he got rather short - the person whose job it is to clean is here today, but she spends most of her time talking to either customers or other employees, usually has to be asked to bring out fresh pots of coffee and the dining room should be spotless--it's far from it. He said he wasn't going to discuss this with her "during lunch" - since nothing ever changes, has he ever discussed it with her? She wastes a lot of time, this place could look pristine if she put her job first and if the manager would actually make sure she did her job. Both Munster and Merrillville are much cleaner than the Schererville store, such a shame.
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March 2024 by Michelle Cody
My sandwich was not good. But the servers are very nice.
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March 2024 by Alma Rivera
Very busy but fast service and easy to order at kiosk or
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February 2024 by O B
I ordered delivery and when I ordered a bread bowl they did not deliver the bread bowl. I got a baguette instead.
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February 2024 by Kristin Alayna
I'm so tired of getting moldy cheese on my pizza. If the products aren't fresh then discontinue them. I literally only got it because I had an offer for 20% off. Stop selling moldy food. When steak n shake, Chick-fil-A, portillo's and Culvers are more appetizing than panera, that's bad.
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February 2024 by Megan Barry Marco
If I could give less I would. Drive thru, woman tells me on the intercom as I pull up it’s closed at 8:30, online it says 9:00. I go inside and the whole place is closing up, at 8:30, although dining room is open to 9:00. Rugs are rolled up, bread is bagged up, lights are shut down, employees are mopping and telling me they no longer have soup or Mac and cheese. Workers are rude and they try to charge me extra for bread because they state they need to put it in a bread bowl because they’re out of baguettes, even though there is literally bags of bread all bagged up for trash right in front of me. I inquire further only to find out, they’re not out of baguettes, they just already bagged them for the trash. Overpriced and rude service. You’re open to 9:00, you close down at 9:00, you don’t get to close 30 min early to go home. We all want to go home early from work but guess what, that’s not how it works.
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February 2024 by Suzzanne Arnold
My drive-thru order was wrong. Check your orders before leaving!
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February 2024 by Vipul Patel
We order good from here and order was complete wrong. Try to call them all day and no one picking at all. No hood service. Please check to make sure you get what you pay for.
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February 2024 by Patty Ledbetter
I went today and got pick 2 I ordered half sandwich with no cheese and french onion soup no cheese and a cinnamon roll got home sandwich was good soup had cheese and they placed the cinnamon roll sideways in bag next to hot soup so all frosting melted off ..
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February 2024 by jim debok
Good soups & sandwiches.
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February 2024 by Stephen Harvey
Awesome manager and Associate manager.
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January 2024 by James Stolte
Not what it used to be.
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December 2023 by Laura B.
I got a few leaves of lettuce, a couple of cherry tomatoes and 2 small strings of red onion for the full price! They might of run out, I don't know
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December 2023 by Narcara Harper
That last time I visited this location I waited over 25 minutes for my food.