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April 2024 by Chris PCream
Multiple times I've been at this location everything is terrible...from the in stock to the horrendous workers who don't approach you and are rude when they do,especially management this place should be shut down or at the very least restaffed...I'll never recommend or shop here again...
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April 2024 by rebecca smith
I bought a $100 pair of Nikes. Within a week they ripped. I brought them back for an even exchange and was treated like a criminal by the manger Lorenzo. I got the exchange, a week later they ripped again. I called corporate to make sure I could get the return. They assured me I could. I went back in and it was Lorenzo again. He then told me the shoes ripping were my fault ( 100 dollar shoes ripping after a week is my fault?). That they were played in and that's why they ripped and he would not be making another exchange after this one. I can't not believe the disrespect and embarrassment I have encountered by a manager. I have re called corporate. I shop there ALOT and spend a lot of money there. I am so disappointed.
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April 2024 by Yadira Gonzalez
I did call before picking up and they were very friendly and helpful. The store was very clean and everybody had a positive attitude
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March 2024 by Patrick Connelly
Good place to shop, great prices!
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September 2023 by Dr. Harace Minniefield Jr
This store is so unprofessional and unknowlegde about anything. I am just passing off. 1st of I order a pair of tactical Boots three weeks, had them sent to the store so I had to go an pick them up an guess what they don't have a clue as to why it wasn't ship there. One of the cashier is guessing or spectaculating that they cancel it an she don't know why, she guesses because damage or out of stock, so I didn't get an update by email at all. Then I paid by credit card an she don't know how it will take to reimburse me. Maybe ten days but don't know. These personal at this needs retooling on how to be professional an know there jo . Don't worry I will not come back to this unprofessional and unknowlegde store at all nor will I recommend any onet o shop here. Thankyou Shoe Carnival for hiring these girls who don't have a clue of what they are doing. Hire some Real Men Managers who will know what do . Sign Angry & Pissoff Customer
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September 2023 by Walter Galvin
Never disappointed at this location.always walking out w what I came for and then some.
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August 2023 by Brittany
Shipped me 2 left feet of the same shoe, which already took over a week to come in. Then said they can't expedite the process of getting the correct shoe. Awesome customer service. It's THEIR fault/mistake but my kid has to wait another week for her school shoes. Never again will I go here.
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July 2023 by Lets Go Bandon
Usually have a good selection of shoes. The sales are great when they have them.
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June 2023 by Auto Sales For Less
Always advertising sale. But in person only the unwanted stuff for sale. Check their site for discount code.
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June 2023 by Shelly Webb
Found some great deals and received extra $3 off when I spun the wheel
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June 2023 by Caroline Dotson
Big sale, good prices but I'm not sure where the staff was at. I was looking for someone to help me but had to go up and down all the isles, look across the store. Found one person who didn't seem interested in helping really. So on my way out I said you might want to have people one the floor to help. So, shoe carnival never again. Not even if you were giving them away for free. Not only did you lose a sale but a customer forever.
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June 2023 by Lauren Loughridge
I get anti theft, but how is someone supposed to properly lace up and try on shoes when all your anti theft devices are through the lace holes? SMH
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June 2023 by Laurie Bartell
I bought shoes for my friend , he loves the fit!!!
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June 2023 by alberto Ramirez
Good customer service and good price .
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April 2023 by Lauren Thiel
We enjoy coming here with the kiddos for back to school shoe shopping!