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November 2023 by Bill Hackett
Friendly, helpful people.
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October 2023 by roro
I made my reservation online the first time and then through the app the second time. Both systems were fairly easy to use and set up the reservation for the proper storage. I did two of the small pods which were decent in size and clean inside. They both had furniture pads inside, not sure if that was a promotion with the reservation I made or if they all come like that but they were definitely useful! The associates at the location were very helpful, patient, and quick! They have everything necessary to purchase if you plan to hitch the pod to your vehicle, which I did. Christiano was extremely helpful and gave pointers to make sure the process of pickup, driving with the pod on my vehicle, and drop off were as smooth as possible. I would definitely recommend this location!
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October 2023 by Keri Meacham
Excellent customer service at this location! Easy online booking and easy drop off. I would highly recommend!
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August 2023 by GOT EM GANG (Got Em Ruff)
Staff is amazing!!!! The manager Romeo was very helpful ! He help me get something straightened out a different location messed up ... was polite, knowledgeable and fast . Christiano went above and beyond to make sure I understood wmeverything on my contract.
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August 2023 by Tyler Walker
The truck was given to us on E, so we immediately had to fill the tank. Then when we went to load it, we opened the back to find it was filled with pieces and debris of/from drywall. There was also a ton of garbage in the back of the truck. All of which had to be cleaned out before we could use it. It was raining the day we moved and there was a hole in the top of the truck and because of that, we had boxes/things get ruined. When we returned the truck and told the person working all of our issues his response was, “oh, wow, that sucks.” It was terrible service and a terrible experience. We had items ruined because of the poor state/age of the truck given is and additional time added to our move because of the incompetence or complete laziness of the employees
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July 2023 by John Michael
Amazing!!!! Amazing!!! Amazing!!!!!! I’ve been super sick and the General Manager, Romeo fortunato and Shane have been absolutely amazing! They have gone above and beyond to help me. I wish I had sufficient words to express my immense gratitude. I highly recommend this place.
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July 2023 by Ericka E Bell
Chris was so helpful and knowledgeable. Great and quick service.
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May 2023 by Dakota Riordan
Kennith Fortunato was a very respectful and patient gentleman. He helped me through the reservation process and was very informative, knowledgeable and helpful.
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May 2023 by Quentin Mitchell
Store closes at 7pm on Monday. I arrived 15 minutes before closing and were closed.. i live 30 minutes away and was only trying to get boxes. Store would have been closed ontime.
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March 2023 by lola jones
Today I walked in and worked with a guy named Bradley. He provided me with exceptional service. Probably the best service I have had in a very, very, very long time! I recommend this location and I am very thankful that I received the service that I received today. Thank you!
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March 2023 by Phillip Green
They have 24hr drop off have a variety of trucks and trailers
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April 2022 by Juan Serna
I was checked in very quickly. The clerk was very nice, helpful and professional. Checkout was just as fast. Prices were great. Highly recommend!
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April 2022 by Timothy Kovacik
Just giving you fair warning to never go to this place ever! Totally incompetent staff and dangerous equipment. Rented a trailer and had the staff person attached it to my car. They said it was attached properly and everything was ready to go. In less than a mile the trailer came off the hitch and damaged my car. They accept no liability or responsibility. Don't ever use u-haulNeed to update my comment. I received a check today for the full damages to my car from UHaul claims after receiving denial letter originally. Glad that they owned up to the mistake and made things right.Thank you
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April 2022 by Laura Plopper
This location, she was horrible. We stood in line for 58min without her even speaking to us! If you want good people to wait on you go to 30/41! They are nice there they are polite n fast. Never had any issues with the ladies there. But stay away from the pine island u haul!!!! I will never go back to that location.
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April 2022 by Alexandra Hay
The staff was nice enough and I got my truck and extended my contract with no problem. The issue is with returning it. The online system didn't work and I had to call customer service who said I had to call the next day. At this point, I have been on hold for 25 minutes with no options for help. I also attempted the live chat and go no response after 30 minutes. VERY frustrating customer service experience.
