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March 2024 by Roger Baker
very easy
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March 2024 by Angela Musial
Dependable service. Friendly/helpful staff at both locations.
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March 2024 by Erica Hoffman
Easy to pickup and return. Price was good.
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February 2024 by Anne Tietz
the truck that's all !!!!!!
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February 2024 by Bill Hillegonds
Excellent to deal with. Reservations done well, questions answered, trailers on site and ready to go on time, and drop off quick and easy.
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February 2024 by Mike King
Truck was ready when I arrived and the staff was very accommodating! Upon return, I was greeted at the door and assured that I would have an emailed receipt within 10 minutes. I will definitely return to this location!
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December 2023 by john adamovich
i always rent from the Schererville U-Haul
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December 2023 by Lean Wit It
It is my pleasure to be a customer of Uhaul at the Schererville location. There is no doubt that this is the best business I have dealt with in a very long time! The staff here is dedicated to providing excellent customer service and caring for the needs of their clients. Here, the atmosphere is so friendly and welcoming. In recent months, I visited this location to have a new hitch installed on my Jeep Renegade as well as a wheelchair/scooter carrier installed. It was impressive to see how well the staff worked together to complete the task. Inspiring was their care and dedication to making sure I was well taken care of. I appreciate the services provided me by the Schererville Uhaul team . I will recommend them to all of my friends and family.
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December 2023 by Rooted N Knowledge
Improperly connected transport. Straps came off tire . The gentleman that did that side attached the strap in less than one minute Not instructed to use the tow and haul button had to contact another store to ask if I should use and when the store that had installed the transporter finally responded it was only because I had that person send me a copy of the photos that Tom’s he had taken. When I had arrived at my destination upon removing the chain from the axle a part came off my car
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October 2023 by Jude D12
So I reserved a Uhaul truck for a few days. The minute I get it on the interstate the truck starts to have several mechanical issues. I'm driving from northwest Indiana to Tennessee. The steering wheel is pulling to the right and it's thumping hard every time I hit a bump along with the steering wheel wobbling like crazy. I call the 800 number and the only resolution they give me is to bring the truck to another location and have movers switch the load. I have to be in Tennessee for my job and I have a deadline. I've wasted by now more than 7 hours waiting for movers along with everything else today from the start. This is very upsetting and the supervisor didn't offer any other solutions such as moving my stuff in the u-boxes. They have that as an option but the supervisor told me that she can't do that and it's out of her scope to allow that In which she'd lose her job over allowing that. Is there anything I can do? Any further solutions I can get out of this? My apologies for the choppy details but I'm very frustrated at the moment and I don't know what else to do. This is very horrible customer service.
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October 2023 by Elizabeth V
If I could give 0 star I would. I came into this location to rent a trailer for a car, everything seemed fine till they called at the end of the day to tell me they didn’t have the trailer anymore. After that they booked me for another location which was fine but when I got there the following day it wasn’t the correct location. The guy there was helpful but then when he went to hookup the lights my car doesn’t have that option. This should be something that’s checked before setting that reservation. They did not do that from the start. A lot of wasted time, gas and conversations.
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August 2023 by Ericka E Bell
I'm not sure what the young man's name is, but he was super helpful and knowledgeable. Thank you!
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July 2023 by David Kovach
Pick up and drop off were the easiest at any U-Haul location I have been to. The people were friendly and prompt and the equipment was well kept.
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July 2023 by Larita Clark
I rented a 15-foot truck at this location. I highly recommend this location! Staff is helpful and friendly. They make you feel appreciated.
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May 2023 by B R
Do not use U-Haul boxes. They can't meet their delivery times and poor communication.
