Verizon's authorized retailer Victra in Schererville, IN, strives to provide the best possible experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers aim to connect technology to life in a trustworthy, fun, and profitable way. Customers have expressed satisfaction with the service at Victra. They have praised the helpful and friendly employees, who have assisted them with various tasks, such as setting up new phones, transferring data, and resolving issues. Customers have highlighted the patience and expertise of specific employees, like Danny and Caurice, who have gone above and beyond to ensure a positive experience. Overall, the Verizon store/Victra in Schererville, IN, has received positive reviews for its excellent customer service, knowledgeable staff, and ability to efficiently address customers' needs.
Everyone was pleasant and professional in helping me replace my phone. I've done business there many years and never hesitate to refer friends there.
May 2025
Brandon, was awesome, he was very helpful every questions I ask him he had an answer he was very patience, need more customers service representative like Brandon
May 2025
The customer service was exceptional very knowledgeable, And answered all questions we had or concerns about any of features of the pixel phone. Definitely would recommend this particular store.
