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March 2024 by Gerardo Rodriguez
Ask for Brandon! He is excellent and very knowledgeable at what he does.
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February 2024 by Ali Schoon
They were able to transfer my iCloud info over to my new phone when I was having trouble with it. I made phone calls to Verizon online and they couldn’t get it. It was a quick effective and knowledgeable experience from the people in the Verizon store and now I have a great new phone and case ! Thank you!
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February 2024 by Jeanette Lynn Hansen
Raven and Matt were great! Kind and funny. Really made the switch a great experience.
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February 2024 by Edward Konagel
Worst customer service ever. Purchased a phone online and chose this location for express pickup. I waited a day and a half and stopped at the store twice before I could pick up my phone. The store was putting the blame on Verizon, so I called them and Verizon was actually waiting on the store. I was finally handed my phone in a bag and told have a good day. I asked about activation and was told that's on me. That's fine, but just let me know. I wasn't asked to purchase accessories or anything, so I stopped at another Verizon store on the way home and bought them all. They acted very pissed off that I purchased the phone online. It's not my fault Verizon offers it.
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February 2024 by Amy Platis
Angel was very helpful, fantastic customer service!
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February 2024 by Helen Stewart
Friendly and fixed a problem with my phone quickly with no charge
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December 2023 by Kevin Zasada
Im sure they try hard but one person is not enough. More reason to do everything online. Just had to drop my phone off for a trade in waited 20 minutes and was still 3rd in line.
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November 2023 by Maracle Roberts
Awesome young agent by the name of Janae u have to go see her a true professional!!!!
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October 2023 by BLUEBREWS
Janai was very knowledgeable and helpful! She explained things patiently to me.
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August 2023 by Matt G.
I would not recommend getting a phone here unless you have a week to get your phone. Either there Wi-Fi is down or there activation system is slow. Waited over an hour to order my phone, then waited two hours to pick up the phone but left cause I didn't want to wait any longer. They never answer their phone and send you straight to Verizon customer service. When I finally had an additional two hours to pick up my phone I was met with attitude for no reason. The Verizon store on 30 and 41 is 10 times better. This place is a 3rd party company to Verizon so any issues you have Verizon cant help you and you have to deal with this place.
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August 2023 by Patricia Pramuk
Been there several times and everyone was pleasant.
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August 2023 by Joey Damron
Raven was very pleasant and helped me as a first time customer who was very confused. She explained everything and made sure I understood before we continued.
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July 2023 by Anthony Gutierrez
This store is complete trash! They are the most inept store to do business with. When I ported over to Verizon through this store. They completely dropped the ball and I was without service for 3 days. Then they did not fully disclose the terms of an upgrade. When I specifically told them exactly what I expected. They said that they could deliver. And it did not happen as they promised. Do yourself a favor and stay away from this store and stay away from Verizon!
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July 2023 by Logan Bruinsma
Very helpful man named Terelle (visiting from colorado) was working and was very helpful to me recommending and setting up a new phone. I probably will not see him again, but I'm thankful he was there!
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July 2023 by Deanna Bennett
Beyond upset! Moved may 30, called over and over again sent 3 different devices and still unusable internet! Can't wait to switch internet carriers
