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May 2023 by Allissa Blandford
I would not recommend Von Tobel. I had a very rough experience when purchasing materials for our house. Our sales representative did not know residential code and sold us windows that failed inspection-non tempered glass where it should have been tempered and operable windows on the second story 18” from the ground. In addition, they changed the rough opening sizes of almost all our windows without telling us and I had to pay my carpenter 6k to reframe all the rough openings the day the windows arrived. The worst part was that this representative was dealing with some MAJOR personal issues and was rarely available to sort out all these critical errors. Instead of handing our account off to someone who was-it was constant radio silence. I would NOT recommend this company for major material purchases.
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March 2023 by Google user
Big fan of shopping local. Walked in here after 0 F/U from local competitor trying to order laundry room cabinets. I got better service equal price point. Plus helped us locate a source for something they don't carry. Their hrs are daytime biz so keep that in mind.
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March 2023 by Kath UEP
Big fan of shopping local. Walked in here after 0 F/U from local competitor trying to order laundry room cabinets. I got better service equal price point. Plus helped us locate a source for something they don't carry. Their hrs are daytime biz so keep that in mind.
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November 2022 by Dave Ruddach
Stopped in for quick item. Clean, organized, and everyone was very helpful
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October 2022 by George Topoll
Friendly place to shop for quality advice, poducts and service.
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October 2022 by Mike Boren
Had what I needed but didn't even get a hi or do you need help, even though I found what I needed.
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August 2022 by Jamie Rodgers
I will never purchase from here again. After waiting 3 months, our cabinets were delivered completely damaged and destroyed. After an apology and being told that we would get new cabinets that would be expedited and would take only two weeks, 6 weeks later they came. This time I picked them up, since I could not trust them to be delivered. I lost money because I still had to pay my contractor for the work he was supposed to do and wasn’t able to (2 cabinets looked like they were dropped multiple times, but the 3rd was not impacted). Von tobel has done nothing on their end to try to make this situation more tolerable. I was told a manager would call me on Monday and that was two months ago. They made it clear that they do not care to keep my business.
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July 2022 by LuAnne Albert
Great experience with every project, especially Amanda who is a design rock star!
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June 2022 by Larry Dommer
I'm giving them 5 stars because I hope the people who read this will be motivated to give them a try. I wasn't going to shop here simply because their name sounded expensive. We were near the store one day and decided to go in to see if they had any counter top material that we could make a note of for further shopping. Amanda was the person we talked to and she showed us around and asked and answered several questions. We didn't feel pressured, but definitely did change our mind about further shopping anywhere else. Long story-short - - we decided to contract with them to do our project.
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June 2022 by Todd Helms
no prices on items..takes forever for staff to check prices..then half the displayed items are not even available..we ended up going to bigger box stores for our materials..waste of time
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May 2022 by Rich M
They carry items not available at the big box stores. Great prices too.
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April 2022 by William Garcia
While I did not purchase a sought after microwave bulb, the customer service was attentive.
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February 2022 by James Prather
Great knowledgeable service as always thank you Van ! Prices are not bad as well.
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December 2021 by Steven Michael
Great store! Helpful, knowledgeable, and friendly people. Good products at fair prices.
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November 2021 by Michael Frederick
Never open and over priced. Menards is your best bet.
