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December 2023 by myerssa7
As far as I can tell, I received exactly what I paid for, so no worries. However, I ordered several additional services online when I made my reservation, including an oil change. Perhaps, it was a very busy day, and the online account was not checked, but these services were not performed. Like I said, I don't think I was charged for them, so no big deal.
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December 2023 by Soul spiRit
had a tire blow out big O was only 3 miles away really was looking for a used tire financially but ended up buying a new one. it was already in-stock and my total payment after installation was actually 20 bucks cheaper than the quoted price! I was very gracious, happy and surprised! service was fast and professional! you guys are a 10 star service and I appreciate you very much!
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December 2023 by eugene topps
Big thanks to Corey and the staff of Big O in Sellersburg. I have always taken all of my vehicles to them and will continue to do so. Hands down super professional and upfront about what needs to be fixed, never once have they led me wrong
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November 2023 by Jarren Murphy
Service was great and fast! They diagnosed the issue correctly. Needed to order a part for my repair, it came in one day and the repair was done at 9 the following morning. Car is driving great now. Thank you!
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November 2023 by Jessica hollan
They got me in and out a lot quicker than most places and the staff were extremely professional. I also enjoyed that they offered me free coffee or water, access to a VERY clean waiting area, and even offered me a remote to switch the tv to something I would want to watch. I’ll definitely make the drive out of town now anytime I need service done to my car.
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November 2023 by Billy McAlister
Great service and visit! Staff was incredibly friendly, helpful, and efficient. They were very busy but kept me informed, as well as other customers, about the process while I was waiting. Also, numerous employees went out of their way to make sure I had been helped by a team member. Myself and other customers were definitely a priority! I’ll be back for sure!
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November 2023 by Lisa Standiford
It was their honestly. I thought for sure that I'd get a call about needing a belt or bad brakes or something but I didn't! I took my car last year to the dealer for an oil change and ended up spending over $500! So needless to say I was nervous going into Big-O. I came out paying for the Winterize Package and that was it. I was so happy, I really was. The guys were so nice, so friendly. My husband is going next week. He always changed his own oil but after our experience, he's going to Big-O.
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November 2023 by Larry Wright
Amazing service. Took my 50 year old car in for alignment. They went the extra mile to get it fixed. The guys there are "Car guys" and were genuinely interested in my car. This will be my new GO TO shop for service
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October 2023 by Stephanie Hawkins
It was a routine visit...for tire rotation, which is a covered charge, since tires were purchased at Big O. But, I had a right turn signal bulb that needed replaced (I had the bulb). It was a busy time there, 1 hr. before closing, but they worked in all the requests...at no charge! SO grateful to have both things taken care of with a great attitude and efficiency!! We are regular customers there for oil changes, as well. Thank you so much again!!
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October 2023 by Peter C.
Fantastic service! These guys are lifesavers, saved the day on our Florida to Chicago trip yesterday. Thank you so much!
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September 2023 by Mark Langley
Great bunch of guys working at my Sellersburg location. Management are top of the line and always help with my questions and steer me in the right direction. I will continue going back with my auto needs. Thanks again
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September 2023 by Spencer Coe
Chris and his team at Big O Tires not only take care of the majority of the tires and service needs for our Fleet of work trucks it's also where I take my wife and daughter's vehicles when they need tires and service. Excellent workmanship and excellent service. I highly recommend this shop.
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September 2023 by CoReY GrEeNe
On 9-13-23 I picked up a nail in my tire. My brother dropped my tire off to have it repaired. I stopped by after work to have it put on and the guy at the counter was going to just give me my tire and send me on my way. I explained to him that I needed it put on my vehicle. His attitude totally changed and he became quite rude told me there was no charge for repairing the tire and they were very busy. I explained that I was driving on my spare and needed to have my tire put back on my vehicle and that I was more than happy to pay for the repair and having the tire put back on. After waiting for an hour and a half I asked for my tire, left and put my tire on myself. The tire had 15 lbs of air and is still leaking not to mention damage to my wheel…scuffed in several places. I was really surprised with the poor service I received after my brother saying that’s where he always goes. Needless to say I do NOT recommend this location!
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September 2023 by Carolyn Deutsch
I had picked up a screw in one of my truck tires and the tire pressure light came on. I had no idea where to go since gas stations no longer give such service. I remembered seeing Big O on hwy 60 not far from home. I dropped in yesterday morning and people were already waiting to get in. I was checked in within a few minutes and offered a nice seating are as well as coffee or water. Within an hr I was being checked out. It was a great experience and on top of that there was no charge. Big O will be my ho to next time I need tires for sure!
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September 2023 by Tim Mills
The dealer who has been servicing my Toyota Tundra since new told me I need new brake pads & quoted over $700 to do both axel’s. Made an appointment with Cory for about half the cost. I took the truck in at the schedule time and in about 45 mins I get a call from Cory to tell me I really did not need brake pads at this time. They could have easily replaced them and got paid. It’s hard to find this kind of honesty these days and I much appreciated it!!
