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January 2024 by Mark Schuette
Your dealership provided me with a ride back home so I could leave my vehicle, and picked me up when my vehicle was complete. I really appreciate that and will continue doing my business here to support this type of great service. This is how places need to do business - I appreciate you!
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January 2024 by Katie Hochgesang
Bobbi Wyenandt has been great! My husband I and bought our first new vehicle last week and we had no idea what we were doing. Bobbi has been very sweet and very helpful. Highly recommend visiting this location!
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January 2024 by Brian Gould
I just picked up my 2010 rs 2lt 6-speed manual camaro from the service department. They have had my car from 11/1 - 12/20 to do timing chains. After excuse after excuse and the mechanic having to redo the job because he messed up the first time. We go to pick up the car and as I stand outside and wait. The car drives past and I noticed 8 to 10 dense in the door! It looks like it went through a war zone! They said their body guy will take care of it, but it's right on a nice sharp body line, so is their body guy a miracle worker? Between the 50 days it took them to do the timing chains and fix the car after they messed up the first time and the body damage I will be looking into taking legal actions. I want the people held responsible and fired!
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October 2023 by Chris Neisler
I’d definitely recommend David Schimmel. I showed up 3 different times thinking about buying a truck and he was the guy who helped me each time. He wasn’t pushy and didn’t give up on me after the first 2 times I left without buying anything. I’d recommend him to anyone looking at buying a vehicle. You won’t be disappointed with him
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October 2023 by Bryan Harrell
Went in for a oil change. Pulled right in & within 5 minutes I was told my truck battery was dead and I needed a new one. I never had any problem whatsoever with my truck starting & thought that was odd. But I told them to go ahead & replace it. Shortly after that he came back in and showed me my air filter wasn't in too bad of shape But I had a nail in my tire. I thought that was a bit odd also But I had it repaired also. Now my truck doesn't start like it used to. Sounds like the starter keeps running or something.The whole time I waited for over an hour. The TV was not turned on so I got to hear all about the employees. Listening to how the receptionist made her own hours and she didn't care what management thought . Another girl from up front came in to gossip and then had to go make some phone calls & off duty salesman stopped in. Another salesman took a deposit and didn't get any info the receptionist needed... blah blah blah. I felt like all of this was unnecessary as I really didn't have any interest in hearing all of this. If the TV would have been on I wouldn't have had to hear it. I'm hesitant to call them about the truck not starting properly & I'll probably find someplace else to have it serviced as I felt the experience was unprofessional
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October 2023 by Tyler Brooks
I was traveling back home to Tennessee from Indiana and my Duramax had issues right at the exit for Hubler Chevrolet. These people went out of their way to give the best customer service I’ve ever had at any dealership. They had me back on the road in under 4 hours and that’s impressive considering the problem. I really can’t thank y’all enough for making me a priority and turning a stressful day into a win. Next time I buy, I’ll make the trip to Hubler Chevrolet and buy from Jason. Thanks!
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October 2023 by Alan Cryblskey
Hubler did a great job, replacing the transmission in our vehicle, and working with our warranty service to make sure everything was taken care with minimum out of pockets expenses.
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September 2023 by Alletta Thurston
I am very pleased!! I felt like the service from the time of the fist call for service was made to inquire about the problem, dropping off my vehicle, keeping me updated till I picked up the vehicle was very efficient, professional and trust worthy. Highly recommend and will definitely be a returning customer!
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August 2023 by Nathan Spurgin
Would rate lower if I could. Worst service I have received in my lifetime. Had a vehicle in the service department, was quoted a price ($169) and time frame for specific work to be done. Finally on the 3rd day after they had dome a diagnostic, which wasn't requested ($125) was given a quote for over $1700 to possibly fix my vehicle, and not even fix the issue it was brought in for.Only once was I contacted by service , and that was only after someone in sales told them to contact me. I had asked multiple times to be contacted.Do not use this service department, they are a scam to upcharge you and take your money!
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August 2023 by Sheila Arthur
Jody is amazing. Super place for an oil change on my Camaro. Won't take anywhere else Thank you for your kindly service Sheila Arthur
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August 2023 by Nathan S.
Unfortunately, 1 star is the lowest you can rate. The Hubler Chevrolet Service Center has went above my expectations. They have provided the worst service I have ever received. My auto technician provided a diagnosis of what was wrong with the vehicle, but unfortunately did not have the computer to correct the problem, so sent me to a dealership. We were quoted a price ($169) to fix the problem and a time frame of about 1.5 hours. Day one...no response from the service department. When we reached out, they said that their technician was at lunch, and would be looking at it after he got back.Day two...no response from the service department. When we reached out, they said that their technician was getting ready to go to lunch, and would look at it after he got back. I reminded them that this was what I was told the day before, and that I wanted a call back by the end of the day letting me know where they were at with this 1.5 hour fix.No response received, so I got online, and went to Contact us and completed a note with my number and email address. About an hour later, I received a phone call from a salesperson who seemed sincere, and was very sympathetic about the issue, and was assured that I would get a phone call the next morning.Day three...received a phone call (first one from them) telling me that the technician just had given them a read out that morning of what needed fixed, and they would get back to us with a quote.Turns out, they did a diagnostic ($125 fee) that I did not ask for, and quoted over $1700 to "potentially" fix the vehicle. None of what was on the quote was what the vehicle was taken in for service.We will definitely be visiting this business again. While the service department was the issue, if the dealership allows this, they also are a problem. Beware that the service department is also in sales and is only wanting to upcharge you and take your money. They don't really want to fix the issue.
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June 2023 by Jen M
My dad purchased a vehicle from Jason Frye. Without gettin into the whole story for privacy reasons, I complement this business and their staff! Outstanding and trustworthy. Very patient! Y’all rock from Alabama and Rolltide!!
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April 2023 by Nate Dilley
Great customer service! I had a trip planned and the team was able to get my truck in and fixed under warranty in time for us to enjoy Spring Break. They were very polite even though I called almost everyday asking for an update on the backordered part. Thank you!
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April 2023 by Bill Winslow
A good experience. Courteous, efficient, and no undue pressure. Cameron was great to work with. A minor problem with the truck was taken care of in minutes the day after purchase.
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April 2023 by Margie Clark
Friendly at check inExplained what was going to take place. Gave me an estimate of costsMisty was friendly at the cashiers office. Waiting room was clean and friendly atmosphere
