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July 2024 by Yvette Sidell
Very clean, very helpful and polite employees!
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July 2024 by Molly Robbins
Terrible customer service from Sandy and Connie. Definitely attitude adjustments needed. Im assuming since they are union employees they believe that they can speak to customers in a negative way. You should be ashamed.
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June 2024 by James Rogers
Very nice ,well kept store. The fresh food is worth the price.
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May 2024 by ••
Over priced
Not a very good selection of items for people whom have allergies
Very sad
Employees are very friendly, That’s the only good part about this place.
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April 2024 by Susan Miller
We came here to pick up last minute Items for a trip. Store was extremely busy.
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March 2024 by Maria Galle
The Dairy Dept was very messy. Freezer area had lots of boxes all over it. Needs some cleaning done. Prices aren't bad but clean stores are so much nicer to shop at.
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March 2024 by P V
Very friendly, very helpful. Prices are great.
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March 2024 by James Mauller
Good help
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January 2024 by chad bolton
It's a Federal holiday (new Year's Day)
Make sure to pay your employees time and a half! Don't be part of corporate greed!
When your people feel appreciated, they will always do more!
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November 2023 by Fred E.
I live in Tennessee but used to live in Shelbyville. At one time I had a Kroger card. I stopped in this store to buy something for my wife that we can't get in Tennessee. The item I bought was on sale for $1.49 vs $2.29. When I checked out the cashier asked if I had a Kroger card. I said no and she didn't offer to get me one. She rang up my order but it charged the full price. When I mentioned that it was on sale she told me I needed a Kroger card. I asked her if she had one I could use and she said no. It cost me almost $10 more. Nobody was at the Customer Service desk, but I found an employee to help me. She refunded the difference using a Kroger card at a register. The cashier could have done the same thing but I guess that was too much effort for her. I'm glad I moved away.
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November 2023 by June C
Kroger has really good sales, but they are almost always out of the deals I came in for. It doesn't matter if it is the first, second, or even last day of the sale. I have tried going first thing in the morning and in the afternoon. It is frustrating to plan out your meals for the week and put ingredients in your cart only to get to where the main ingredient should be and they are out. You then have to trek back through the store putting things back. I usually end up going to Aldi to finish my shopping.
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November 2023 by Barbara Critney
Over and above what was needed by Emma?One of my best visits ever!
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October 2023 by olivia piatt
I’ve been coming here since I was little and I do like this store. Everything is usually in stock and they don’t constantly change the layout to where it’s confusing. I only gave 3 stars though because some of the employees seem almost annoyed to help out shoppers. I’ve seen some employees roll their eyes and not say anything to customers who have asked them a question. Also, there is a cashier there who was extremely rude to my mother and I. Not to mention, I’ve seen her speak rudely to other customers during previous shopping trips. She caught an attitude and even raised her voice at my mom and accused her of trying to leave the store without paying (we were just trying to take a few items off but we didn’t know which ones yet) The store is great but I would definitely look into the way the employees speak to / treat customers.
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September 2023 by Skye C.
This the worst Kroger I have ever been to and I'm from Cincinnati... They had a lady literally tweeking out running around doing spins and being rude to customers. This lady got rude with me and then tried to put my bag in my cart while flying it through the air almost hits my daughter trying to do so. So I said something and she started say there's cameras you can watch them. This place is trash they have the rudest employees
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September 2023 by Mike Wazowski
This store is awful. It’s dirty, cluttered & crowded. I saw tons of broken eggs on the floor all dried up.. they didn’t clean it up & just put a wet floor sign on top of it. Like WTH? The food is constantly out of date here. I saw applesauce that expired in August of LAST YEAR. The lines are so long on the weekends because only self checkout is open. If I can buy it elsewhere I do. I refuse to come to this location. This kroger used to be a lot nicer 5/6 years ago. Now it’s awful. Might as well close it. This community deserves a nice grocery store not this place. I wouldn’t even want my worst enemy going here that’s how bad it is. Kroger for the love of god hire some decent employees and clean this store up.
