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February 2024 by twonmier
Amazing experience working with Daniel he is very nice and took care of me very well
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February 2024 by Antonio Gonzales
It was a pleasure.dealing with Daniel.and Kim. Very helpful with the purchase of my new phone. I recommend everyone go see them at the store on 23 and ironwood in South Bend
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February 2024 by Michael Szucs
Daniel was very polite, knowledgeable and helpful!
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February 2024 by Barb Freel
Josh is the best!!! He showed us the pros and cons of different phones. Asked us great questions to figure out our needs!! You need a new phone, go visit him. 23&Ironwood store rocks!!!
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February 2024 by Stephanie Fagan
So incredibly grateful for Kim at the ironwood store! Not only was she patient and kind to me, but helped me with my issue that I was extremely upset about!THANK YOU KIM! We all need more people like this in customer service!
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January 2024 by Robert Smith
Danielle was of great help today and very knowledgeable in his work
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January 2024 by Lexi Leigh
The manager Daniel was very very nice to my mom and I. He was polite and even offered us a special promotion for our internet service without us even asking! 10/10 will recommend to go to this AT&T store over other stores in South Bend.
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January 2024 by Maverick Devon
Daniel Mason single handedly brought my family’s monthly bill down by $150 when switching from T-Mobile with upgrades! Thank you Daniel! If you ever need help re-evaluating your bill, Daniel will do everything in his power to save you money! They will forever have my business!
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December 2023 by Joshua Mullins
Knowledgeable staff resolved my sim card issue in a timely manner. They advised me of their internet service that I signed up for.
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November 2023 by Dillon Barker
Daniel is just the best manager I’ve done had the pleasure of experiencing. He really is a new breed.
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November 2023 by Home Stead
This store has always been extremely helpful to me and I really appreciate everything they do out there on Ironwood.
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November 2023 by Bean Lover
Sorry this is my gaming account but this store is amazing and I really appreciate that they don’t make me feel stupid any time I’m in there
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November 2023 by Charles L (Alias22)
Recently I switched from Verizon, to start the area around my home gets absolutely no service even though it shows 5g full bars (known issue for the area) Other than not having reliable service on my phone I have no issues with the service.. My issue is with the staff. I was told I had to get insurance and that if I didn't the rep would get in trouble. Slamming features on a customer's account is not a good look, I would advise maybe some sales training instead. My last complaint is with a woman that works here, not sure her name but when I called to try and see what we could do to figure this out she said "they wouldn't be able to help me" I get not wanting to talk to At&t but to blatantly lie and say you can't is different. A little bit of Customer service goes a long way! The original rep I worked with, Josh is the only positive out of the situation.
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November 2023 by Kami Presberry
Kim was so very patient and doing everything in her power to get us taken care of...the team there that day came together and made our not so bright day a bright one!!!! Thanks so very much!!!! Kim is AWESOME....DESERVES A RAISE!!!!
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November 2023 by courtland lamberton
Awesome experience! Fixed all issues and upgraded. Would highly recommend this place for your needs!
