AutoZone on S Michigan St in South Bend, IN is a well-regarded retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers have noted that common items are easily accessible, and there is a good selection of fluids and other automotive products. The store is recognized for its consistent pricing and affordable replacement parts. Many reviews highlight exceptional customer service, with staff members going out of their way to assist customers, even during their breaks. One customer shared a positive experience with a representative who helped replace a light bulb, showcasing the team's commitment to service. Another customer appreciated receiving help with tools to install a battery for their motorcycle, allowing them to get back on the road quickly. While some customers mentioned that the parts counter could be less cluttered with miscellaneous items, the overall impression is that AutoZone is a reliable and helpful place for automotive needs. The friendly and knowledgeable staff, exemplified by employees like Robert, who provided invaluable assistance and fair pricing, contribute to a welcoming atmosphere for all customers, making it a preferred choice for auto parts in the area.
The auto parts store is very good. The only ones who provide bad service are the women. When you return a part, they need the receipt, but you have an account and they don't want to look on the computer.
January 2024
Clean and friendly store. Store manager is a retired cop and keeps the store safe and is super helpful.
December 2023
Helpful and knowledgeable staff, and always has whatever parts you need
