Avis Car Rental in South Bend is known for its exceptional customer service and efficiency. Many customers highlight the professionalism and friendliness of the staff, noting that they feel valued, especially members of the President's Club. One reviewer praised an employee for accommodating them without a reservation during a hectic day, showcasing the team's dedication to helping customers. The check-in and check-out processes are reported to be seamless, adding to a positive rental experience. While some customers experienced issues with vehicle maintenance, such as needing oil and tire changes, they still appreciated the overall service and the quality of the vehicles. Many enjoyed the comfort and fuel efficiency of their rentals, including models like the Subaru Outback. Overall, Avis Car Rental in South Bend stands out for its attentive service and commitment to customer satisfaction, making it a preferred choice for many travelers.
A little confusing to pick up and drop off the car. I think there should be more signs to better identify it.
April 2025
Service was good, but the car interior smelt like someone had been smoking a CBD Vape. The oder was overwhelming. More time should be spent inspecting and cleaning the vehicles upon returns.
March 2024
I rent from Avis a lot and the guys at this Avis location were the first ones that made me feel like my President's Club membership actually meant something. Ive had mixed results with agents at other locations but these gentlemen were all smiles, polite, helpful, and efficient! 10/10
