“Excellent customer service from owner Vicki Shepard as we selected carpet and laminate flooring. The laminate installers, Tim & Willie, did a top-notch job, taking pride in their craft, working hard, and getting the job done quickly and efficiently. The Hector Flooring installers were outstanding as well. I highly recommend Carpet Service Outlet. They are a well-established family business and a joy to do business with.”
“Wendy reviewed our order and highlighted some additional items I missed. I thank her for doing that. It saved us time and effort completing the job. Plus she always has a smile to greet us.”
“This flooring supplier has a lot to choose from. They do have some options that they keep in stock, but you'll have a much better selection if you're able to wait for it to be sent to the store. The employees are always courteous and have a great working knowledge of what is out on the sales floor. They're adding a section for kitchen and bath soon, which is a huge benefit since it will make it a lot simpler to pick out countertops/fixtures to go with flooring. They do have some options available for countertops already, hopefully they'll have a large lineup in the next few months.”
“This store is run by the absolute kindest people. My husband and I had a small patch of flooring that had rotted. We were hoping to cut it out and patch it as best we could. The associate helped me find a close match and gave me a plank for free since they usually don't sell them individually. Thank you!”
“Ionic fresh did a great job on our basement and stairways. They removed a lot of dirt and took care of some pet stains we had. Carpets did take a couple days to dry, but look great. My mom was a little surprised when the carpet cleaner arrived in an unmarked panel van, but he was very professional and did a good job for us.”