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September 2023 by Kim
I have recently been approved for acp and have auto pay. I had fraudulent banking issues so I came in early in person to pay my $25. I was trying to avoid a late payment but... I was charged the extra $5 for doing this. Kinda sucks
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February 2023 by Douglas Johnson
Austin the salesperson at this Ireland road Cricket Store gave me awesome service setting up the Samsung phone I bought there. She was also great on two visits I subsequently made to the store, helping me quickly and expertly.
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October 2022 by Jose Granados
This store sold me a defective SIM card and they charge me $92.09. The manager don’t want to return my money.
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September 2022 by Jonathan Oconnell
Had issues with a phone I got during a transfer the online customer care was horrid but spoke to someone in store and they switched it out after we checked some specs and no problems at all I will be bringing people them gj!!
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June 2022 by Colleen Wickard
Carrie is the best. Anyone fed up with the Plymouth store I highly recommend the South Bend store on Ireland Road. She went out of her way to help me get the best deal. Thanks Carrie!
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March 2022 by Kim Herron
Great service and friendly staff
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January 2022 by Travis Mayer
Walked in added a phone and a line to my account and walked out no problem. Employees where nice and the store was clean.
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November 2021 by B Mars
I went in 2 times to have someone help me with issues with my phone. The said She doesn't know how to fix phones. Are You kidding Me? I haven't had my phone a year and Already messing up? My Son has had his one for 6 years TMobile. Hmmm maybe I will switch to them!!!
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December 2020 by Moses Yoder
When I bought my phone here I received the best service ever. I wanted a belt holster for my phone and went in here today. Neither one of the employees was wearing a mask. While he was looking for my belt holster the employee zipped up his pants. He put my screen protector on crooked, I could have done the job better myself. They worked a long time to get my old screen protector off; you would they they would know how to do that. They used their car keys to take a knife apart so they coulld get a razor blade. Like I said; when I bought my phone I received the best service from the lady that was there that I have ever gotten anywhere. Today I received the worst service.
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December 2020 by Katia Patiño Hills
The place to go for great customer service! Ran by caring management!
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July 2020 by Nash Parnell
Im giving two stars because.... Theirs an employee up there stealing from customers!!!!
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July 2020 by Russell Stoffel
Klarissa is Top Notch and will go above and beyond.Professional.Very Nice!
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July 2020 by Debbie Bickel
Went to Ireland Road Cricket store was treated badly from a new employee, very disrespectful, grabbed a item and said we couldn't touch anything in the store. Was going to get new phones bc I had a up grade and was going to get my boyfriend a new phone as well for his job, but she wouldn't reason with me I will never again do my business with crickett. I have chosen to go elsewhere. I'm not happy and I was with Crickett for a long time. Don't tell me , I cant touch something I want to buy, she yanked it right out of my boyfriend's hand, I'm sorry that's disrespectful on her part. I will not recommend Crickett to anyone. Until they get better help. People that are friendly, curtious, and Good Customer Service. Until then, she needs to be fired. I work in the public eye and I have never had a complaint. Good day
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November 2019 by Larry Giver
The service, deals, and the people are all fantastic!!!
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August 2019 by BIG DOG 47
Ok is all I have for this business.
