Famous Footwear offers a mediocre selection of family and kids shoes, not higher end or custom footwear. The experience can vary. Some customers report a lack of greeting and poor customer service, with employees seeming clueless, though one manager eventually helped. Others find the staff nice, with some employees being delightful, helpful, and fantastic, especially in assisting with correct fits and providing product information. The store is noted for having a great selection, more than other stores. While some hope service improves to what it used to be, many would recommend it for basic needs.
I had a very helpful person. She informed me about my boots and waterproofing them. Would recommend. Had a great selection, more than other stores I was to.
September 2023
Super easy to find things and the workers were super nice.
