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November 2023 by Jane Miller
I have used Preferred Collision twice. They are friendly, accommodating and do beautiful work.Service: Auto body & trim repair
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April 2023 by Jeffrey Diller
After an accident, the insurance company opted to total our 07 Civic. Not wanting to shop for a new or used car, I brought it to Preferred on a whim, and they had it back to me in great shape at the price they quoted in less than two weeks. The other body shops I tried either wouldn't touch it or said it'd take over a month. Would totally use Preferred again.
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November 2022 by R C
As a first-time customer at Preferred Collision Repair, I was very pleased. My car was totaled by the insurance company, and Preferred Collision Repair was the only place that would fix it. They did a wonderful job! The owner was able to get all the parts needed despite my car being 21 years old. Jim made it look brand new again. Jim was extremely knowledgeable, friendly, and an expert. I was so glad that Preferred Collision Repair was the place that was able to fix my car. I would highly recommend this business to everyone who needs body or collision work. You won't find anyone better in South Bend or Mishawaka. Jim's shop gives excellent service!
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January 2022 by Shannon Coulom
Repair was done a day earlier than expected. Looks great! Very friendly group! Thx so much!!
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December 2021 by bryan overton
Great personal and professional service! These guys really go out of their way to make their customers happy!! I would recommend them to all. ?
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December 2021 by Robert Hollingsworth
Great shop been dealing with them for at least 25 years
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July 2021 by Linda L.
I recently used this body shop for repairs and I am pleased with the results.........they did an amazing job and took very good care of my car and myself. My car looks brand new. Hopefully I won't need more repairs on my car but if I do I will definitely return to Preferred Collision Repair.
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July 2021 by Chanc Ravish
Went above and beyond to take care of my vehicle. Also advised me of recalls on my vehicle when I came time to pick it up. Very communicative and straight forward.
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April 2021 by alexander welker
Hard working employees that do the job right.
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November 2020 by Carli Steelman
As a woman I am always afraid to take my car to the shop for fear of being scammed; these gentleman fixed my car and were transparent about what they were doing, when, and why. I could not have asked for a better experience. I will continue to take my car there for maintenance, and would recommend them to everyone!
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May 2020 by Abby
They fixed a large dent in my front bumper in about ten minutes, and free of charge!! I will be recommending Preferred Collision Repair to others. Thank you so much!
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January 2020 by John M.
Jim and his staff are great. This is a small family owned shop, that has been around for years. I have used them on several occasions, mostly for work. Their attention to detail is amazing, weather fixing a small crease due to my wife's inattentiveness, (not really, it was me) or fully restoring a classic car. They carefully explain what they are going to do, and exactly what the cost will be. The work is always completed on time or ahead of schedule. Their prices are always fair. Most importantly, when the work is done, you cannot tell there was ever a problem. My recommendation, if you need auto body work of any kind, give them a call first. You won't be disappointed.
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January 2020 by Ken Sauer
I've had two cars in to Preferred for fender benders in the past two years. Both times they've done very nice work and had the cars back promptly. In the more recent case, they were especially helpful in dealing with the insurance company, making sure they covered parts that made our car look like new. Will certainly be back if we have another mishap.
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October 2019 by Katie Rutledge
Preferred Collision Repair cleaned out my sunroof drains at no charge with no appointment just to stop my leak! I plan to go back in the future. Thank you!
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June 2018 by marc rockwell
Did a great job matching Toyota color and pop the dent right out. I Will be taking all my other 4 runners to him.