Romantix is an adult boutique in South Bend known for its friendly and professional staff. The employees are helpful and informative, working to find the perfect item for each customer without being pushy. The store is described as very clean and well put together. Many reviews highlight that the staff makes customers feel comfortable and at ease, treating everyone like an old friend and going the extra mile to ensure a positive experience. The atmosphere is noted as the most comfortable adult store for many. However, there are consistent notes about unreliable hours. Customers report the store sometimes closes earlier than the posted times, including instances of closing two hours sooner than told over the phone or before the listed closing time. This has led to disappointment and wasted trips for some travelers. Despite this issue with scheduling, the prevailing sentiment praises the exceptional customer service and welcoming environment.
Cadie is very nice and willing to help. I appreciate her answering all of our questions. Will definitely be coming back!
March 2024
Cadie was super awesome, and helped find the right stuff. Smart and helpful person. Recommend!!!!
October 2023
I came into the store for the first time and was immediately greeted with a friendly smile! Cadence helped me find what I was looking for. I highly recommend this location and ask for cadence if you need help with anything she is the best! I will definitely be coming back
