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March 2024 by Joy Jennings
The store was very unprofessional, all the staff was cursing at each other. When asked do I need help, the man who was indeed a manager cursed out another female employee for not helping us quick enough. The whole store just was not pleasingly working together at all.
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March 2024 by Fdn Future
Nah nah never again I’ll drive hours to go toA shopping mall , imagine you asking someone for help an told you , he’s not working for hibbett but proceed toHelp someone else , that’s so unprofessional. Well thy dude smelled like weed on the floor , I don’t know his name but he has a durag on . Rude employees, this please really need to go down .
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March 2024 by ill communicvtion
I absolutely love HIBBET Sports.
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March 2024 by Nikki Wright
Absolutely Horrible!! Will never go to that location or order from that location again
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March 2024 by Dizzology
Terribly unprofessional staff. I walked into this store this morning, looking to spend a couple of grand on shoes for my basketball team, and all I got was dirty, looks from the staff. Not even a “good morning” or a “hello” or greeting of any type.Just nasty looks. Sorry if I wasn’t your “type” of customer.
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March 2024 by Christina Childers
Store manager Willie has to be one of the rudest individuals I’ve ever encountered at Hibbett. Very unprofessional in many ways and likes to argue with customers!!! I don’t recommend the Crawfordsville location at all!! I’d rather spend my money next door at JDs!!!!
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March 2024 by Twauna Mills
First and foremost I ordered twice and both times it was canceled(mot by me but by the store)2nd time didn’t know it was canceled until I drive all the way to the store and still haven’t received my refund. And they had the sizes I need inside the place once I was there had to purchase in person. Then I had a 10$ reward that I didn’t even get to use because it was used with one of the cancelled order. I will never use the online ordering ever again, and when reached out to customer service the simply stated oh we’re sorry there’s nothing we can do. All I can say is never ever again will I deal with Hibbett online shopping it’s garbage. I wish I could give negative stars
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March 2024 by Rachel Vaiz
They were polite, patient, and professional the entire time. They took the time to look for various styles that I was asking for.
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March 2024 by Sarah Payton Lane
The staff weren't helpful. I have to ask for help everytime I go into that store. Everyone's always chilling in the back or hanging out at the register talking about inappropriate things. I like going to the JDs next door. They're very helpful and friendly. This store barely even greets you when you walk in the door. I won't be coming back here to purchase anything.
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January 2024 by Rodney
The employees in there are more concerned about what they are going to buy vs trying to help CUSTOMERS make a purchase.
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December 2023 by Elizabeth Read
Guy at the counter was very helpful and honest with us. Too bad they don't carry size 15s but we didn't waste our time like at other shoe stores.
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October 2023 by Keye
Extremely untimely shipping, and TERRIBLE customer service just buy from finish line
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October 2023 by William Carter
Horrible, I still haven't received an item I ordered a month ago and I keep calling and checking and offered no solution! Tried returning a hat and the associate would not let me return with my online receipt! It's always something with this company!
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October 2023 by Deon Phillips
Great service, getting help right away leave happy and excited ?
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September 2023 by Jeysi Palma
customer service sucks, their employees are stupid
